Question about Cell Phones

6 Answers

Motorola Razr Keypad

Hey! For no reason at all, my buttons on my keypad just won't work. Only the on/off button and numbers 5 and 6! And it means I can't even type my pin in to connect. Please can someone help me!

Posted by on

  • 6 more comments 
  • Anonymous Feb 12, 2008

    My daughters Slvr L7 keys just quit working. Sent it in and they stated water damage. At a 16 year electrical engineer, I looked at the keypad and it was not water damage but the copper traces are burnt and discolored.

  • Anonymous Feb 12, 2008

    Same problem for me - minus the working 5 and 6.

  • Anonymous May 27, 2008

    Driving on Memorial Day weekend, finished one outgoing call and could n ot make the next call as the keypad simply stopped responding. Removed battery and SIM card, no good. Can turn phone on but cannot do anything else. Only way to turn off is to remove battery. Only 8 months old!

  • Anonymous Jul 07, 2008

    I have the same issue. The only way I can get it to turn on is to take out the battery and then put it back in. Once it is on I cannot do anything. The only key that works is the menue key, and it shuts the phone off now. The power off button does nothing. I have taken out the battery and sim and let sit for days. No good.

  • TK11 Sep 10, 2008

    I have the same problem. I live in a high desert, and the weather here goes from 20 degrees at night to 90 degrees in the day.


    One day though i was laying in the sun at only 80 degrees and now my keypad won't work. This phone has been in more extreme weather than that though.


    I can turn it on, but only if i take out the battery then put it back in.


    After that, it stays on, but if i push any one of the buttons, it will respond to it, but if i push any others, it will ignore the last action and respond to only the second one, then shut off.


    E.g. If i push the 1 button, it will respond and show I pushed the 1 key on the screen. But if I hit any other button, it will erase the action i did earlier, like it will delete the 1 key action, and show I hit the other button for about a second, then it will shut off.


    I want to try the oven method and/or sticking it in the freezer.


    Will doing any or both ruin my phone?


    And if I try any of the methods, should i take out my battery and/or sim card?


    Hoping for your answers soon,


    Thanks.

  • Anonymous Jan 30, 2009

    My phone turns on and off only no other buttons work, the display is perfect when turned on ?

  • Anonymous Feb 23, 2009

    I WHENT SNOWMOBILING NOW I GOT THE SAME FRICKIN PROMBLEM.MY PONE ISNT EVEN A WEEK OLD!

  • simiytoz Mar 09, 2009

    I had the same problem with a razor: only the on/off key worked. The solution that worked for me was a simple cleaning, I didnt have to buy a membrane. To do this, you have to take the top apart (the part that has the camera), and clean a connector with alcohol. Its a bit challenging, so I'll explain. First you will need to take the 4 front tiny rubbers out of their spots (near the big LCD screen), one in each corner then you will need a special STAR screw driver, ( I used a tiny flat-head screwdriver and was careful not to strip the screw head). Next you will have to pry the back open with a small flat screw driver. There are two connectors visible, one connects to the camera the other goes back into the hinge of the phone. You'll need to clean the connecter that goes back into the phones hinge. Gently pry the silver top of the connector until it seperates and clean it with a q-tip and alcohol, let it dry, reconnect it, then try the phone out. I had to clean it 2 or 3 times so i wouldnt screw the phone back up until you try it, but eventually it worked good as new.

×

Ad

6 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

It is a humidity issue. I had the same problem with my phone. I baked it in the oven on the lowest setting for 20-30 minutes and it works fine now :)

Posted on Mar 16, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My keypad does not work on and off

Posted on Mar 12, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My motorola razr phone keypad is not working

Posted on Mar 09, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 133 Answers

If you hear the buttons click when you push them, it's likely that the keypad board is partially dead, which is a warranty job if you still have a valid one. If it isn't clicking like other buttons, it's probably something preventing the keypad touching the sensors underneath the phone cover. Take the case off and see for yourself, depending on the design of the phone, you may be able to push the buttons without the keypad - see if they work like that.

Posted on Sep 06, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same kind of problem with my razr, the phone didn"t want to send the outgoing call at all. every thing else was working fine except the green (send) button.
I open the back cover, removed the battery, lift the white keypad with my fingers and gave it a good air blow, and she works!!!!!!

Posted on Sep 01, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Well all did was ******* snap my phone in half when the 97off button and back button didnt work... they are pices of ****

Posted on Jun 02, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hey, I have a motorola Razr v3 and the all the buttons except the on/off button stopped working. Any idea on what to do?


keypad has certain flex connector.might getting stuck or the keypad membrane is dirty.

otherwise it needs a replacement

Jun 07, 2011 | Motorola Mobility RAZR V3

1 Answer

Keypad not working during phone call


u'll have to get the keypad checked ...because the connection b/w the buttons and the chipset does seem to be ok.

May 29, 2009 | Motorola Mobility RAZR V3

1 Answer

Keypad acting up!


SURGICAL - you need to replaced the mobile flexcable in the phone also have the repair center flash the keypad flexfile back into the phone.

BRENNA - replaced the flexcable

VGETSON - you need to flash a file call keypad flex into the phone to correct the keypad freezing up on you.

Sep 27, 2008 | Motorola Mobility RAZR V3

1 Answer

Razr keypad


its a simple problem and i dnt tink u will b able to do it.the main bord is connected 2 da key pad wichs also conects to da lcd.so basicly ur ribon is damaged.it cost about 150rand to repair.

Jul 28, 2008 | Motorola Mobility RAZR V3

2 Answers

Only the power button works on my razr keypad, help


replaced the flexcable on the phone.


take the phone and have the phone flexcable replaced

Jun 07, 2008 | Motorola Mobility RAZR V3

1 Answer

Keypad does not work


I had a common problem which none of my keys worked except the "off" key. I baked my phone in the oven on the lowest setting for 20-30 minutes and it works now. It is a humidity issue.

Mar 16, 2008 | Motorola Mobility RAZR V3

1 Answer

Motorola razr freezing


your phone problem is the keypad flex of your phone'
you can fix it by replacing the keypad flex'
motorola dealer has the keypad flex'
ask for a skilled cellular technician to re-place your keypad fle..
i hope it will helf to your prob...

Jan 07, 2008 | Motorola Mobility RAZR V3

3 Answers

Motorola razr v3 keypad problem!!


Press all of the buttons and keys on the phone one by one with it powered off and the battery out. Make sure they all feel normal to the touch and when pressed. Check the buttons on either side of the main display carefully, as these tend to get stuck more than others.

Dec 15, 2007 | Motorola Mobility RAZR V3

1 Answer

Razor phone


take the back up of data & get the system software reinstalled from care center

Oct 22, 2007 | Motorola Mobility RAZR V3

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

2,610 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

yadayada
yadayada

Level 3 Expert

79024 Answers

William Alequin

Level 3 Expert

928 Answers

Are you a Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...