Question about iRiver H10 MP3 Player

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Re: iriver h10 - iRiver H10 MP3 Player MP3 & Digital Media Players

Get recovery tool from iRiver website

Posted on Jun 26, 2008

3 Suggested Answers

SOURCE: iriver (h10)

either find rockbox or iriver plus and do a firmware upgrade

Posted on Nov 19, 2007

  • 1 Answer

SOURCE: my iriver is saying 'system


My iriver is working again, no joke, i got it to work by hitting it off the wall! it broke when it fell on the floor so i just hit it off the wall after trying everything else.



Posted on Nov 09, 2008

  • 688 Answers

SOURCE: My device says System files missing to restore

Here is the iRiver website download page for your device. You should be able to get what you need to restore your device.

Good Luck

Posted on Jun 05, 2009

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It says files missing need h10 recovery tool


When the H10 comes up with the information "files missing", system files are missing on the player for proper functionality.
The recovery tool must be run to restore the player's functions.

When not having the tool available on disk it can be downloaded from
the iRiver site, starting here:
In the second column next to GO, enter the word recovery in the bar.

Click on the upgrader, to see how to perform the recovery for the MTP version of this type of player.
MTP version indicates that the firmware on the player is suited for transferring media using Windows Media Player 10 or 11.

The version depends also on the region, the player has been sold. More info for checking the MTP or MSC version, see:

Need more help ? Just post a comment.

Dec 16, 2009 | iRiver H10 MP3 Player

1 Answer

IRIVER WONT WORK AAAAHHH HELP!!!!!? my iriver wont work when i try to turn it on it comes up and says system files missing to restore the system files, connect to iriver plus wat dose that mean i have...


When system files are missing on the player, you will need to reinstall the FIRMWARE.

When looking online for the connection type for the H10 / H10JR, I can see 2 CONNECTION TYPES for the H10 / H10JR:
1. MTP, when using Windows Media Player 11 ( WMP11 ), for the H10.
2. iRiver Plus, when using iRiver PLUS, for the H10JR.

The connection type determines what software on the computer will be used for transferring media.
Each software on the computer needs corresponding firmware on the player to be installed.
When the player itself comes up with the information to connect to iRiver PLUS, this is the correct software for this device probably. Then the device is a H10JR.

When not having the program iRiver PLUS, go to the iRiver support site, for the download:
In the left column click Plus3 and go for the download.
Run iriver plus 3 and then select [Tools > Portable Device > Firmware Upgrade] from the menu.

Need more help ? Just post a comment.
In case you have the other model player, the H10, let me know if you need assistance for its recovery.

Dec 15, 2009 | iRiver H10 MP3 Player

2 Answers

System files are missing.....

hi Mr/Mrs.
my h10 mp3 sned the message" file system missing" .please tell me how can solve it.thank for your answer.

Jun 16, 2009 | iRiver H10 MP3 Player

1 Answer

Restore the system files, connect H10 to recovery tool

The procedure depends on what version you have.

Below there is the procedure for 20 GB , on other models procedure is the same, but you must find the right download for your model.

For 20 GB :


--- This applies ONLY to the 20 gig version of the H10! ---

--- This procedure formats your H10 so all data will be erased on the player! ---

1. Power off H10 - 20gig unit.

2. Insert staple or other small object into reset hole to press reset button.

3. Connect player to USB cable.

3. Hold down Select key (labeled "O" - right button on front of player) while also holding down power key until player boots.

4. Unit must display "Emergency Connection."

5. Unit will now appear as a drive under My Computer. Right click on drive, select Format. No need to change anything, just proceed.

6. Download H10_20GB_System.exe. It is a self-extracting archive. Double click on it and unzip to c:\iriver.

7. Locate iriver directory, double click. You will see H10. Double click once again; you will see System.

8. Right click on system, select "Send to" and choose the directory of the player.

from System Files Missing

If you have the 5 or 6 GB see iriver - H10 5/6 GB Series Support

Feb 24, 2009 | iRiver H10 MP3 Player

4 Answers

Iriver h 10 mp3

OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

3 Answers

I need to restore the system files for my H10 Iriver MP3 player

go to people - what the f--- do you think it means?

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 04, 2008 | iRiver H10 MP3 Player

1 Answer

Iriver (h10)

either find rockbox or iriver plus and do a firmware upgrade

Nov 12, 2007 | iRiver H10 MP3 Player

1 Answer

What do i do?

Does the device appear in "My Computer"? Download the H10 firmware from iRiver's website and install it.

Jun 13, 2007 | iRiver H10 MP3 Player

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