Corrupted mp3

This is the message that the player gives when the hard drive fails. You can try upgrading the firmware.

Go RCA at the following link and download the 'hard drive upgrade utility'
http://support.rcaaudiovideo.com/downloads.aspx?product=202

When ready turn player off then press and hold the center toggle while connecting the USB cable.
Run the install program.

If the player still fails and you want to save it contact Sansaworld.com, They can replace the hard drive with flash memory. The player will load faster with 4x the battery life.