I am reading that this company has gone out of business. I'm looking for the rail rods that hold the side of the crib that raises & lowers and the casters.
Does anyone know how I could order/find these parts?
You know I just purchased a Childesigns crib from a garage sale thatI thought had everything needed. When I got home, we found it was missing one top plastic rod. Of course nothing will work without that. I found this webpage that sells a VERY similar product.
http://www.productsamerica.com/page65.html. It is not exact, but to be able to use the crib, this was a good option for us. Hope this helps.
All Childesigns cribs with the plastic slides and fasteners for the side rail are under a worldwide recall because several children have been suffocated and others have been trapped or injured when the plastic fasteners are broken or replaced with wire or rope to secure the side rail of the crib. Please Google childesigns for info. I was looking for replacement parts too. You can return the crib for a refund or replacement or in store credit according to the recall info.
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You can email Products America at firstname.lastname@example.org or call Products America at 800-205-9642 or 800-772-1041. We offer a wide verity of hardware and instructions for many cribs. Our qualified customer service staff is standing by to help you with proper selection, pricing and ordering information. We are open M-F 8am to 6pm CST. We look forward to speaking with you!
I am unsure if t Childesign has ever had any recalls. However, you can use the CPSC's governemnt website to find out for sure. The site is www.cpsc.gov. Also, Childesign has gone out of business and left no avenue for their customers to take in order to replace missing or broken parts. You will find it very difficult, if not impossible, to find the parts you need.
Childesign is in fact out of business and did not leave any way for their customer's to buy lost or broken parts. Unfortunately, you will find it extremely difficult, if not impossible, to find the part you are looking for.
Me too. I ahso need the plastic "hand release" on the right side. Manufacturer (Generation 2 Worldwide) is out of business and Products America does not have a similar part that will work on this crib. Help! This crib is useless worthless without it. Any Ideas?
i have located a manual off the internet someone scaned to me. i dont know if it is exactly the right crib. the one that was given to me looks like a carlton or shelby design. i need the screws for it and the size was on there along with the instructions,the screws fit great. i can send it to you if you still need it just email me at email@example.com
I have the same problem and I spoke to www.productsamerica.com at 1-800-772-1041 this morning and they said that the childesign is no longer in production as far as they know and no parts available. They also said no repair kits available will fit it. I am stomped as to whether I should just go out and buy another crib now.