Question about Samsung HT-Q70 Home Theater System System
The problem with my HT-Q70 is that every light on the display is lit up. There is no way to tell what functions are being switched , or what disc is playing. The volume control also does not go up and down.
I had the same problem. My piece died after the 12 month warranty. But,
there was an additional 3-Month Warranty Extension if you Registered
the piece On-Line. I had done that. The Samsung Service Center said
they did not have access to be able confirm that I had registered it. I
had the date registered but that didn't matter to them. They just
wanted me to forward the Proof of Purchase info to them(which I Scanned
& E-mailed). Once they confirmed this. I shipped them the Main Unit
Only(not the Speakers), they repaired it, & returned it. The parts
they replaced on my piece were: AH92-02494A(Display Malfunction),
AH44-00112A(Dead Intermittently), AH64-03942B(Appearance Item Defect),
& AH31-00039B(Mech. Noise or Vibration). It's been about 1 year
since repair & so far works well.
When this piece failed I also smelled an electrical burning smell. It was very soon after I had touched the On/Off Button.
I BELIEVE THIS UNIT MUST BE GROUNDED, IT MAY BE VERY SUSCEPTIBLE TO STATIC DISCHARGE AND GENERATES IT'S OWN STATIC FIELD AND DOESN'T NEED MUCH TO COMPLETE A CIRCUIT. GROUND IT(and yourself) AND ONLY USE A REMOTE CONTROL TO OPERATE THE UNIT. BE CAREFUL WHEN INSTALLING MEDIA TO ENJOY. HOPE THIS HELPS SOMEONE. Can't say I won't use Samsung again because it's all garbage in, garbage out in this disposable society we've allowed ourselves to be a part of.
Posted on Dec 29, 2008
Sounds like the microprocessor is toast. That isn't repairable.
Posted on Sep 13, 2007
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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