Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Brother MFC 240C alignment problems

I installed new ink cartridges on the Bro MFC 240C printer, for black and all colors, since then the pages print out wrong--a couple of lines are fine in the middle of the page, but the rest of the lines appear double-stacked, like each letter is printed twice, one spaced slightly apart from the other. I tried to fix it by going to printer alignment on the menu, but it hasn't helped. It prints out a test page with samples to match, but none of the samples appear to be a good match. I picked the closest match but it hasn't fixed the problem. I reinstalled the cartridges, re cleaned, turned the printer off and on, but still no luck. Please help.

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  • 11 more comments 
  • all shookup Mar 29, 2008

    went ink

    test print

    checked alignment *5 best results

    it is stacked letters



    tired

  • Anonymous Mar 31, 2008

    the printer is not respond fron my conputer

  • MAEVA Apr 01, 2008

    I had a problem with a paper jam with my Bro MFC 240C printer,since then the pages print out wrong--a couple of lines are fine in the middle of the page, but the rest of the lines appear double-stacked, like each letter is printed twice, one spaced slightly apart from the other. I tried to fix it by going to printer alignment on the menu, but it hasn't helped.
    It prints out a test page with samples to match, but none of the samples appear to be a good match. I picked the closest match but it hasn't fixed the problem. I reinstalled the cartridges, re cleaned, turned the printer off and on, etc

  • carolyn40 Sep 09, 2008

    Mine brother DCP-135c Ive tried and tried to get the aliment right but nothing works the test print outs nothing seems to match the alinement's all printing seems to have two lots so its fuzzy, its driving me mad

  • il diavolo Oct 20, 2008

    what carolyn said... same printer, brand new and same problem. went to the store where i was told to fix the alignment. still no results...

  • Anonymous Dec 18, 2008

    I too have the ghost shadow.  Have performed the realignment at least 15 times.  Got just a smidge better.  Is there any hope?

  • Misalignment Feb 05, 2009

    My MFC-240C Brother printer started to print every letter with a slightly offset duplicate. This started when I put in a new black cartridge. I tried the alignment process a dozen time, then called Brother service and the tech had me do the same thing another six times. If anything, the misalignment got worse.

    Eventually, the tech told me to take it into a service repair shop. The printer is one month out of warranty!

    Does anyone know how to adjust the printer head without paying $75 to a service shop for a printer that cost $100 new?

  • PABLO-CORTE Feb 11, 2009

    MI IMPRESORA NO ME QUIERE TIRAR EL COLOR ROJO PENSE QUE ESTABA TAPADA PERO LA DESTAPE I COMO QUIERA NO ME TIRA LO SUFICIENTE TINTA ROJA PARA DARME UNA IMAGEN NITIDA

  • Anonymous Apr 19, 2009

    I have exactly the same problem to a tee!!! I have run the alignment menu loads of times and it hasn't got any better. I'm really miffed as just put all new ink cartridges in it! Any solutions would be gratefully recieved. My printer model is Brother MFC 215C. Bit ancient, granted, but it not been overworked..!!

  • Pamela Nov 20, 2012

    Thank You!!! Thank You! Thank You!!! I was banging my head up against the walll for 3 months. I finally resolved to call a tech. Then I came across this site. The solution you indicated worked and saved me loads of money.

  • elagaz Feb 14, 2013

    Thank you very much, worked at treat.

  • Kristel Early
    Kristel Early Jan 02, 2014

    Thank you! Thank you! Thank you! I did this and only had to do it 3 times & it is normal again! a billion times thank you!

  • Anonymous Mar 30, 2014

    I need help to fix my printer asap

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I have figured it out! I have a Brother MFC 240CN and I was having the same alignment problem and I followed the instructions from the printer prompt as well as the manual and it does not work.

So, this is what I did. I ran the alignment test print, then when it asked if it matches, I would say "No". And then I would pick number "8" to be the one that most closely matched "0" regardless if it did or not. I did this for the 600 and 1200dpi. Then when I ran the alignment test print again, it looked better! So I repeated it again and again picking "8" each time and it looked better with every test print. After about 4 or 5 tries, it looked normal again!

I hope everyone else with this problem will see this response and I hope it works too. I was getting so frustrated with this problem. Now I don't have to get it serviced or buy a new printer!

Posted on Jun 02, 2009

  • 6 more comments 
  • lily859 Feb 01, 2011

    I did just like you said on my MFC 685cw on aligning my printer. About picking the number "8" it really worked. Thank you , i think that the Brother company should put the correct information on their manual so no body has to brake their head about aligning their printer.

  • heavenchild2
    heavenchild2 Sep 21, 2012

    God bless you CalgaryAE92! It really worked! But it took lots of patience :))...P.S. You are clever.

  • Donna Kimbert Smith
    Donna Kimbert Smith Jan 08, 2013

    I have the brother 790cw printer and after many failed attempts with them trying to help I found this post and tried it, IT WORKED! Problem solved thanks so much!!!!

  • ailemma_grac
    ailemma_grac Feb 18, 2013

    your knowledge is a blessing CalgaryAE92 coz i also tried on our MFC-J220 here in the office and it really solved our problem. It really works...Thank you

  • Colin Johnson Nov 03, 2013

    I tried this solution on a MFC-260c and it worked just fine,many thanks Brother didn'tb even know how to do it..

  • Kristel Early
    Kristel Early Jan 02, 2014

    Thank you! Thank you! Thank you! I only had to do this 3 times & it worked for me!

  • over burned2
    over burned2 Mar 13, 2017

    many thanks!! very surprising that following an illogical method solved the problem :)

  • Laurie B
    Laurie B Mar 11, 2018

    This IS THE FIX!!!!! But a side note - Run an alignment like above, using 8 on both. Then print something out to see if the text aligned or not. You CAN NOT judge it by the flippin alignment sheet it prints out asking you to match the line that looks most like "0"! Oh and casually, did anyone notice that the instructions text on the alignment test page is always perfect? But when you print anything else it looks like it's from the Twilight Zone... Something fishy is going on here Brother!

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This sounds like there may be ink on the encoder strip - this is a strip of clear plastic with lots of fine vertical lines printed on it which goes through a sensor at the rear of the print head. It is difficult to access the encoder as the carriage can be in the way; however to move the carriage to get better access: 1. Press the Menu, Black Start (Mono Start), and 0 key 2. Press the 7 and 5 keys in this order. 3. The head/carriage unit moves to the flushing position and the "PLS COVER OPEN" appears on the LCD. 3. Open the scanner cover. Clean the encoder strip using a soft cloth, slighty damp with water and detergent (no solvent). 4. Close the scanner cover. To make the machine return to standby, press the Stop/Exit key

Posted on Sep 09, 2007

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You can fix it with the alignment menu on the printer, it just takes a while if you know what to look for. Cut the '0' sample out of a alignment sheet. Compare this with your options & if the samples don't perfectly line up then pick the one that aligns closer to the ends of the '0' sample and repeat till it perfectly matches.

Posted on Oct 02, 2008

  • MoveeLuver Mar 24, 2011

    This method really works, perform an alignment on your print and keep pressing 8 for 600dpi and 1200dpi until you find a alignment that is closest to '0' and then select that one and then you are ready to print. I just performed this method on my Brother MFC 6940 CW. So you do not need tools or a service or software as the Guru mentioned, just paper, ink and patiences.

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CalgaryAE92 Was right, I did like he(she) said, I choose 8 like the best match and then keep on going until I got the #5 is the closest match in 600 dpi, and perfect match in 1200 to the #0, if you see a closest match in other number just ignore other wise you'll be doing all over again, if you pass the good match hit a lower number like 3 to be the best match is like a step back.

thanks CalgaryAE92, I waste a lot of paper and time, not your fault do, but finally fixed, the brother Co. got to get a better way to fix this, until then keep hitting #8.

Posted on Jul 25, 2009

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Hi everyone. I have a MFC-J220 model. I did the test alignment as what was suggested here but its not printing anything on the paper. Though it prints documents and stuff. Should I be seeing a border print on the paper?

Posted on Oct 01, 2017

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Hi everybody. I have brother mfc j265w, and I found how to align it. Every time of trying to align yo must closely monitor shift vertical line according position #5, and press the button with line of bigger shift, so to try to make the line #5 to be as one vertical line. And numbers of 600 dpi and 1200 dpi may be different. For final precisely Aline you need choose numbers 4 and 6 for shift.
I hope that you could understand my expression.

Posted on Dec 02, 2014

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Plz clean ur senser strip

Posted on Apr 11, 2013

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Not really a sonlution, but...it works for me: Change Printing settings form two-directional print to onedirectional.

Posted on Feb 29, 2012

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Really simple, reach in and wipe off the decoder strip with a damp, soft cloth. Fixed it in one try!

Posted on Mar 28, 2010

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MI IMPRESORA NO ME TIRA EL COLOR ROJO I LA LIMPIE Y COMO QUIERA NO ME DA LO SUFICIENTE TINTA

Posted on Feb 11, 2009

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This is a service job! The printhead alignment has to be corrected by service and cant be fixed by the alignment settings given to the user (service software needed. Printhead has to be adjusted by tools).

Posted on Sep 12, 2007

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