Question about Whirlpool Duet GHW9150P Front Load Washer

8 Answers

Whirlpool Duet Washer-error code "sud"

Do you know what this error code means and how to fix. Washer works 1/2 way through cycle thn stops and beeps showing this code. Thanks.

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  • 8 more comments 
  • k____ Jun 14, 2008

    Same problem here. Trying the solution offered as I'm writing this.

  • sk_flynn Mar 01, 2009

    We already tried running the machine empty, without adding any soap. Each time it stops and either says "F" or it says "Sud". There is nothing in the filter trap and I can hear water draining although it isnt draining it all. It leaves several inches in the basin even if i reset it over and over till it completes the cycle. Any ideas? I have tried turing it to drain/spin, but sme result. Help!!! Thanks

  • cll1764 May 23, 2009

    I'm having the same issue. Every load I do takes 1 hour and 45 mins also. Ricidulous. I'll try the drain/rinse suggestion with empty load. Additionally, you might try unplugging the washer for a minimum of 1 minute. It's suppose to reset the washer.

  • mark_corsmei
    mark_corsmei Feb 17, 2013

    I did all the items listed here and I stil have the "SUDS" error, should I replace the motor or sensor? Hanks.

  • fossilfishes
    fossilfishes Jun 24, 2013

    http://www.repairclinic.com/RepairHelp/F...

  • Anonymous Mar 19, 2014

    Hi all
    I have a problem with my zanussi de540 x dish washer
    The problem is that it flashers a error code it flashers on 60oc 5 times and then on the end 2 times and keeps repeating it
    Does anyone know what it means
    Thanks

  • BobH
    BobH Jun 16, 2014

    Sud code and subsequent F02 code on GHW9400PW4 Whirlpool Dute HT was caused by a clogged AIRTRAP, part # 8181731. When removed, cleaned out, and replaced the washer drained and spun as new.

  • BobH
    BobH Jun 16, 2014

    Sud code and subsequent F02 code on GHW9400PW4 Whirlpool Dute HT was caused by a clogged AIRTRAP, part # 8181731. When removed, cleaned out, and replaced the washer drained and spun as new.

  • Angie Colvin
    Angie Colvin Oct 09, 2017

    How do I reset the washer, unplugging doesn't work.

  • Whirlpool
    Whirlpool Oct 18, 2017

    Dear Angie:
    Thank you for your Post. To reset the washer, you need to unplug the power for a minimum of one minute, but no more than 5. Sometimes you may need to unplug the unit a second time. If the error code persists, you may need to schedule a service call. Please email us at Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address, zip code, model & serial number with date of purchase, and a brief description of the issue. We look forward to your reply.
    Thank you.
    Whirlpool® Social Media Relations

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8 Answers

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Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.

Posted on Jan 16, 2011

  • 13 more comments 
  • johhnk58 May 30, 2011

    The repair man came, charged me for a hour serice call and left in 5 minutes. He deduced that it was draining fine and to call him once an error code registered and he would be back - obviously for another service call. He said that if it is the pump he would fix it for under $300 otherwise, I should buy a new machine. What a rip off! Ran a couple of loads and got a "SUD" error code - followed your directions and the machine is back on line. I uncloged a pen from the pump that was preventing the pump impeler from spinning.

  • jkrlu4 Jul 04, 2011

    Thanks so much for this advice. I opened it up and sure enough, found a sock clogging it.
    You just saved me a ton of money on a service call - thank you!!
    ****

  • Rookie1968 Jul 31, 2011

    This worked incredible. I will clean this little trap. You would not believe what was in there. How did it ever get in there?? This saved me a few hundred dollars in a service call. Thanks to who ever posted this fix!!!

  • jennykoong Sep 10, 2011

    Wunderlichma, thank you! I just spent a very satisfying friday night following your instructions, and fished out an entire cupful of bits of bath mat rubber backing. Well worth the time spent! Your clear, simple, strp by step instructions were perfect, down to the 3 screws on the kickplate, even! THANKS!

  • Rebecca Toomey
    Rebecca Toomey Nov 12, 2011

    Are the 3 screws on the bottom in the front or the back?

  • adamsdaddy Dec 04, 2011

    You save me from a $120 service call! I found an infant sock down there which smelled real bad. The washer hadn't been draining consistently and came up with the SUDS error. Thanks again

  • Chatan Charan Dec 04, 2012

    THANKS Wunderlichma!!!!!!!!!! found my little ones sock in there.

  • Brad Paynter Feb 02, 2013

    Many thanks! Found 1 bra pad, $1.35 in coins, two earrings backs, and a bunch of rusted hardware. The screws are Torx #20. Again, many thanks!

  • Bobby Booey Mar 13, 2013

    Awesome, this helped but to anyone out there I had to continue up the drain to totally fix it. I found a sock in the housing mentioned above, but still had SUD after. I then took off the pump (1 screw) and then the bellows on the bottom of the tub. It was plugged right at the inlet from the tub. You couldnt see it even with the pump off. I had noticed when I got the first sock the water wasnt draining very quickly. When I took the bellows off the bottom of the tub a flood of water came out. So the solution above got me on my way, so many thanks, but if anyone still has SUD try taking the bellows off too and look for an obstruction there. CHEERS!!!

  • fossilfishes
    fossilfishes Jun 24, 2013

    http://www.repairclinic.com/RepairHelp/F...

  • eahughey Aug 09, 2013

    uhmm... Many people mention socks getting caught in drain filter. How does a sock even make it out of the tub into the trap in the first place. I dont see any gaps or holes big enough for a sock to escape through.

  • Becky Roberds
    Becky Roberds Oct 17, 2013

    it worked... found and remived a mussing sock and niw washing as usual. thank you

  • Eric Cooper Dec 21, 2013

    Worked great. Had some serious buildup down there. Took all of 30 minutes to do it and run a rinse/spin cycle.

  • Dave Schaar
    Dave Schaar Jan 29, 2014

    After I tore apart the door lock assembly I ran into this thread. Found a piece of material and that was it. Thank you for posting.

  • Mithra
    Mithra May 06, 2014

    Cleared the drain in under 15min. Thanks! Heads up the faceplate screws are star heads.

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The SUD message relates to overdose of detergent detected during the Wash Cycle. This may signify a bad pump, an extra heavy load, excessive detergent or excessive suds. If too much detergent was used, run the washer through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent. Check the drain hose and make sure it is not plugged or kinked. Good luck

Posted on Sep 06, 2007

  • Jason Moore Mar 14, 2015

    Did all that nothing there still have sud code.

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No solution yet...having SUD and F35 error codes. Have cleaned all mentioned tubes, cleaned drain plug on bottom...awaiting a pressure switch...but don't know what else to try.

Posted on Jun 05, 2012

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Works!!!!! found a five dollar bill and my wife's long lost diamond ring!

Posted on Dec 09, 2012

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Found the three screws at bottom of washer and in the trap i found a sock causing the 'SUD" error. Many thanks for this tip. Before I removed bottom panel the drain in the washing machine itself underneath the rubber seal at position 6PM I also found three socks ha! Everything works perfect now. I now use a mesh bag for washing the socks to avoid this issue.

Posted on Oct 18, 2011

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I'm still getting error sud and f02 after cleaning everything out - any other suggestions?

Posted on Mar 26, 2016

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If you open back of washer there is a service technician manual tells codes an possible reason and how to fix

Posted on Oct 01, 2015

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Sud code and subsequent F02 code on GHW9400PW4 Whirlpool Dute HT was caused by a clogged AIRTRAP, part # 8181731. When removed, cleaned out, and put back in, the washer drained and spun as new.

Whirlpool Duet Washer-error code

Posted on Jun 16, 2014

  • 1 more comment 
  • BobH
    BobH Jun 16, 2014

    You access the AIRTRAP from the rear of the washing machine.

  • BobH
    BobH Jun 16, 2014

    Oops, meant to type Whirlpool Duet HT

  • gr5811
    gr5811 Jul 10, 2014

    Where is the air trap. What does it hook up to? Thanks for the reply.

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