Question about Dell XPS 420 PC Desktop

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Cd-rom The driver for my cd-rom is currupt and vista is not an easy fix. When I try to update system just recognizes the driver as being the most current and doesn't offer the roll back option. Is there a way to install the driver without having to open the Admin. account. My user account has the same privlages but won't allow me to even download .

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Re: cd-rom

If the driver is in error with an error 31 39 or 19 (maybe others as seen in device manager) you can delete the filters in the registry.

see full instructions on my site's forum

1. Start regedit (Start, Run, Regedit) make sure to run as administrator in Vista
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. Delete the UpperFilter and LowerFilter entries in the right pane
4. Restart the computer

Posted on Jan 05, 2009

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Re: cd-rom

It's a standard generic driver, so it may be the drive thats faulting or the firmware, all you can try is the usual uninstallation of your drive in device manager, then restart the pc for it to reinstall and try it again.

Posted on Sep 06, 2007

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hi there,

try to detect in the CMOS set up. restart your computer in booting process press F2 or Delete tab
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