An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: ICE STILL GETTING STUCK IN THE DOOR
Right above where the ice comes from the chut
where u put you class for ice... on the insde there is a whole on freezer door where the ice falls thu to your glass ...look in the whole at the bottom is the flap
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The water is door spigot can be freezing up if the ice door is stuck open. When you actuate your ice in door function you hear a solenoid CLICK. That solenoid is supposed to open the ice door flapper. If the flapper is not funtioning correctly (stuck open) then in as few as as 2 - 3 days your water in door can freeze again. If you want unit specific information we need your make and model number to better help you.
thanks for that help...now how do you fix the flapepr door. We had the same ice problem adn we are having problems w/ the ice flowing out through the flapper door. It gets stuck and you have to reach your hand up to push the ice out. Thanks!
It sounds like your crushed ice flapper might be stuck.
Open the freezer and remove the ice bin by pulling toward you. Dump the ice into a container if you wish to save it.
Turn the bin upside down and look at the opening in the front that the ice drops out. There is a white flapper door that is controlled by a metal rod going all the way to the back of the ice bin. If you move the metal arm up and down from the back you should see the flapper door open and close. Open is for cubed ice and closed causes the cubes to travel through the blades and be crushed.
The most common failure is ice or frost build up around the flapper door that causes it to stick shut and not move to the open or cubed position. You can unthaw by running warm water through it in the sink. Dry completely before returning it to the freezer. Clean out any ice chunks from the chute in the door that might be slowing down ice. That should fix the problem.
the icemaker unit. I used Supco model RIM943 and its working great. Found it online for $55 on line.
My Viking 48" ice maker has given me a little trouble too. The first ice maker assmble was replaced under warranty. It only came with a one year warranty so when it just went out again I thought I would take a look. Just like you I had no ice. It only take two screws to remove the ice making unit and a quick discount plug. I read up on the unit to trouble shoot it. My Ice maker had the ejection forks stuck in the down (in the ice cubes) postion indicating the unit was out of sync and needed to be completly replaced.
On another note:
I also had a proble with the flapper ice cube door on the outside ice dispenser. Ice cubes would get stuck in the door and would not drop into the cups. This was a lot tougher to fix, but I like figuring things out. Turns out I had some ice that got stuck in the flapper and some how it melted and froze back up to lock the flapper. When the motor came on it sheard a shear pin in a coupling just off the drive motor. I made a home made shear pin and put it back together and all work great now. It was a bit of work to take it all apart and to tell that the motor was good and the relay was working right.
Make sure that the "flapper-door" closes about 3 seconds after the ice dispenser button is released. Mine had a habit of catching and staying OPEN. This allows warm air to enter the dispenser / freezer compartment causing your problem.
If it is stuck you have to take the dispenser apart to loosen / lubricate the flapper door cam to allow for free movement.
This is the worst ICE system I've ever seen for a variety of reasons.
Your product is an IDI (In Door Ice the bucket is in the door) or a Non-IDI? By the way, you mention the Ice maker. The thing is that if the ice maker is not runnning then you don't have ice to dispense and obviously the fact that the motor is working or not is irrelevant. So that's why I suppose that the problem is not the ice maker but the trajectory of the cubes from the bucket to outside of the door.
In the Non-IDI sometimes it happens that the safes in the bucket jump the locks were the bucket resides so the auger motor (the one that move the shaft so you get the Ice) is still running but you can't get ice because the bucket is not in the right position. Just try to relocate the bucket.
You can see if the motor is moving the shaft pressing the light switch that is at the top of the freezer. Then dispense, when you press the switch the main board thinks that the door is closed so you can dispense and see if the motor is moving the shaft.
Other failure mode is the flapper door, it depends if the dispenser works with full electronics or if it's an electromechanical dispenser. Full electronics dispenser use a stepper motor to move the flapper door so the failure is that when you press the pad and the flapper door is closing, if you press it again then it get stucked, the motor dispense but the flapper door is closed. With electromechanical dispenser, maybe is the dashpot mechanism.
If any of these solutions couldn't fix your problem please tell me. I think that I can solve this particular problem.