Question about Saeco Vienna De Luxe Espresso Machine

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Makes espresso, coffee, water, but will not steam

The machine has worked great for six months, now it will not steam. you can hear the pump going and it spurts water like in the beginning but it never turns to steam.

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Please try and decalsify the machine.

Posted on Jul 11, 2008


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Posted on Jan 02, 2017


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Coffee only comes out in spurts (not the usual free flow) and tastes watery

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No water/steam coming out of wand

hi there,
do you hear the pump running when you ask for water or steam? You should hear the pump continuously when you ask for hot water, and intermittently when the steam is dispensed.
No hot water or no steam could come from many causes:
valve not working or not actuated (control board), and also the switch that closes when the water knob is turned may be defective.
Do you hear that switch clicking when you open the water knob?
Difficult to help further with so little behaviour information.
Good luck,

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X5 steam cleaner does not pump steam

Hey Shaun, I only bought mine a little over 12 months ago and the same thing has happened with little than average use. I got in contact with the company who sold it to me. They suggested I buy the hand held part and that was it. How ****. I'm going to use a household descaler

Apr 23, 2013 | Thane Distribution Group H20 X5 5-in-1...

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Saeco vienna super automatica coffe maker produces very little coffee and it comes out very slow.

sounds like your pump. When you turn steam knob on, you should hear the pump go bump,bump,bump. When hot water is turned on, you should hear pump run steady.

Jan 07, 2013 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

We have this machine that we purchased in Italy in 1995 and it heats (left button) and steams but I can't get the water to pump (right button) through the coffee to go into the cups. Makes a loud clicking...

Obviously you have problem with non return valves at the pump, they are built inn the pump.
  • Remove the filter holder, open the steam valve and command brewing coffee. If water comes from steam valve close it> continue brewing and wait the water from coffee group. After this procedure test it with coffee.
  • If testing with coffee is successful you may work with that pump but always be careful to not leave empty water container.
  • If testing isn't successful you need to change the vibration pump.

Feb 24, 2011 | Elektra (SX) Espresso Machine & Coffee...

1 Answer

We have a 4 month old gaggia titanium. Today, the steam wand stopped working. (It makes coffee just fine.) I've cleaned the steam wand. When I turn the steam dial, very little steam comes out and I hear a...

Sounds like the steam wand is getting blocked some where either at the metal end or in the parnello wand if you machine has one at the end of the steam wand, if both of those are clean then try this push in on the steam knob if that works then tap rod assemble or steam valve needs to be replaced, make sure to ask about the stainless steel valve instead of the plastic one.

Oct 06, 2010 | Gaggia Titanium Espresso Machine

1 Answer

If pump does not work then what should i priory

Need more information to solve your problem.

Does the pump come on (do you hear it?) but no water comes out when you make coffee?

When you select Hot Water and open the steam valve, does the pump run and does water come out the steam valve?

If you hear the pump running but no water is coming out - then it could either be that the pump needs to be primed. In that case you would select Hot Water and open the steam valve all the way and let water run out the wand for a minute or two.

If the steam wand delivers water but you don't get any water when you brew coffee, then either the coffee is ground so fine that the water cannot go through the coffee grinds OR the filter disc may be plugged up. Try grinding coarser and try removing the filter disc and cleaning it with a toothbrush - hold the disc to the light and verify that you can see through all the tiny holes.

If it pumps water for coffee but you don't get water out the steam pipe, then the steam wand may be plugged with hardened milk - in that case remove the plastic frother and soak it and clean it. Also use a bent paperclip to clean the hole in the end of the chrome steam pipe.

If the pump doesn't run at all and you don't hear any pump noises ever - then either the pump has failed or has a loose wire.

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Keep getting ventilate message - won't ventilate and cannot operate steam or grinder w/ ventilate message

Try this run the hot water cycle for a few seconds, it that works, try steaming if you get the message again clear it by running the hot water cycle and then go to steaming, this time push in on the knob after you open it, it that works, then the tap rod or the valve assembly needs to be replaced.

May 01, 2010 | Gaggia Titanium Espresso Machine

1 Answer

Steamer working only intermittendly

Have you tried to descale your machine. Remember to use the correct descaling powder and make sure that it is totally dissolved before running the descale program. In the menu, make sure that your water hardness is set on 4. descale more often than not enough.

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