Question about Symbol P 304PRO Handheld

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Scanning problem Hello, I have trouble with a Symbol P304PRO-I100 scanner. It is connected via a SYMBOL USB connection cable. When i try to scan a barcode everything goed ok (i think). The scanners beeps and has a green light, but when i look at the screen, i dont get to see any output from the scanner. I tried it on various PC's etc, but it is not working any more Can you help ? regards, Guppie

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Re: scanning problem

Hej Bluegreenash, thanks for your help. Point 1 is ok alle drivers etc are ok as fasr as i can see. The device is also installed correctly. Point 2. I think you are right with this one. I dont have a code book and i think i never got it too...I will try to see if i get it. Regards Guppie73

Posted on Sep 07, 2007

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Re: scanning problem

With this problem there are 2 things that I think you need to do. 1. USB devices usually require drivers, it is unlikely that these came with windows, you need to check that your device is correctly installed and any software required to run it is installed. 2. check the configuration of the scanner, (as it will appear to work even if it is configured incorrectly. you should have a code book which you can program all of the options, as the scanner may not even know that it is connected via usb. (all the scanner knows is that it has power)

Posted on Sep 07, 2007

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