Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Cant access files

I cannot access my word, excel, and powerpoint files saved in the mydocuments folder and even in my usb. everytime i access a file from any of these programs, it stops running then gets hang. i cant even turn off my computer by doing the usual logging out process. this happens just now. i think it has something to do with the trojan virus which i cant remove or maybe from downloading norton internet security. i have been trying to remove from the add/remove programs but cant as well. it also hangs.

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Re: cant access files

I would definitely NOT install Norton on a machine infected with a trojan. Go online and download the symantec removal tool and remove Norton. Go to and download a free trial of the CA Associates AV and scan your system, remove the virus. Then uninstall CA and install a virus program of your choice. I cannot tell you how many machines that have Norton come in here with virus infections.

Posted on Sep 06, 2007

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Re: cant access files

I wouldn't try to install Norton on a machine I suspected had a virus (or at all really). There is a Norton removal tool on the Symantec website that might be useful, but you still need to get rid of the Trojan. There are a lot of free online virus scanners that should do the job. If you can go online in safe mode that would be best, or you could disable everything on startup using MSConfig.

Posted on Sep 06, 2007

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How to recover Excel lost file

How to solve some troubles with excel files you may learn from-

How to Recover an Excel File for Free

1.Check the Recycle Bin--if you've accidentally deleted the file, it should still be there unless you've emptied the bin, and you can click on the file and recover it.

2.Use the Auto Recovery Pane when you open Excel. Review the document recovery pane. If Excel has managed to recover your file, it will show in a separate pane on the left-hand side. Identify your document in the pane, then click on it and choose "Open" to open the recovered file.

3.Try manually repairing the file. Click on "File" in Excel 2003 or the "Office" button in
Excel 2007, then select "Open" and click on the arrow next to the "Open" button. Click on
"Open and Repair" and choose from two options: click on "Repair" if you want to try to completely recover the file, or click on "Extract Data" if you previously tried Step 1 and it did not work.

4.Search for the file manually on your computer. When performing a system search (click "Start" and select "Search" in Windows XP and Windows 2000, or press the "Windows" button and "F" key in Windows 7 and Vista), make sure you choose "Advanced Search Options" and then check the "System and hidden files" check box. You may be able to find your missing or corrupted file using this search: double-click on the file name in the search results to open it.

If nothing can help you, look at Excel Repair Toolbox

As a solution, it costs money, but effective-

Nov 11, 2014 | Microsoft OFFICE 2013 PROFESSIONAL 1 PC...


How to open office 2007 files into Office 2003?

Today tip will help you to resolve the compatibility issues between the Office 2003 and Office 2007. Because all programs in office 2003 used the old file extensions for its different programs. For example Word 2003 saved files with extension .doc, Excel 2003 with .xls and PowerPoint with .ppt. but on the other office 2007 used the new file extensions for its different programs. For example Word 2007 saved files with extension .docx, Excel 2007 with .xlsx and PowerPoint with .pptx. Now the problem is that when you will try to open office 2007 files into office 2003 and you will not open the file due to compatibility issues between both office versions. Microsoft provides a free compatibility pack to convert office 2007 documents to the office 2003 format. There are many third party free converter are available but here we are using Microsoft office compatibility pack.

Follow the given steps to download free Microsoft compatibility pack and install it.

To use this feature, you will need to be logged into your computer with administrative rights.

Visit the following link to download the Microsoft compatibility pack:


on Feb 23, 2010 | Operating Systems

2 Answers

How can I make a .pst file from Outlook OWA 365?

1. click on FILE
3.account settings again
4. a small window should appear
5. click on the DATA FILES tab on ADD
7. name the .pst and select the folder on were you want to save it
8. after your done you should have a new .pst

Jul 06, 2014 | Microsoft OFFICE 365 SMALL BUSINESS...

1 Answer

Hi, can someone help me how to properly embed graphics on MS 2007? i need to attached an image on the file itself that i could open in another computer.

Here are the steps to take:
  1. In Microsoft Word, Excel or Powerpoint you have to click on the insert tab on the top.
  2. Click on Picture.
  3. It would then show the "Insert Picture" window.
  4. Go to the directory or folder where you have the image saved.
  5. Choose the file or highlight the file.
  6. On the right side of the insert button is an arrow. Click the arrow and you will have a dropdown.
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And that is it. You have inserted and linked the file in a word, excel or powerpoint file.
If you have any more questions feel free to come by again here at where there are solutions for every thing.
You have a great day!

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I cant open my file stored in the usb from the microsoft word 2007 there is a converter required

Yes, you need Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats in order to be able to open the Word 2007 file into Word 2003. You can download the pack from Microsoft website:

Dec 07, 2010 | Microsoft Windows XP Professional

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Microsoft Office 2007 user manual

Did you mean this To install this Download the file by clicking the Download button and save the file to your hard disk. Double-click the wd2003_2007CmdRef.exe program file on your hard disk to start the setup program.Follow the instructions on the screen to complete the installation. Users of the Microsoft Office XP and 2003 programs Word, Excel, or PowerPoint-please install all High-Priority updates from Microsoft Update before downloading the Compatibility Pack.
Note: If you use Microsoft Word 2000 or Microsoft Word 2002 to read or write documents containing complex scripts,information to enable newer versions of Word documents to be displayed correctly in your version of Word.
The administrative template for the Word, Excel, and PowerPoint converters contained within the Compatibility Pack is available for download. (The Microsoft Office Compatibility Pack has been updated to include SP2). Additionally, with the updated Compatibility Pack, if .DOCX or .DOCM files contain custom XML tags, those tags are removed when the file is opened in Word 2003.
By installing the Compatibility Pack in addition to Microsoft Office 2000, Office XP, or Office 2003, you will be able to open, edit, and save files using the file formats in newer versions of Word, Excel, and PowerPoint . The Compatibility Pack can also be used in conjunction with the Microsoft Office Word Viewer 2003, Excel Viewer 2003, and PowerPoint Viewer 2003 to view files saved in these new formats. For more information about the Compatibility Pack.

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1 Answer

Sir,  I have been worked in an Excel Worksheet and Saved the file periodically (File Name - Known and the Saved Location is Unknown).  Immediately the System became Hang and I wait for a long time and then...

normally all the MS office files saved in my documents folder, check at this location, otherwise the file will appears in file menu of excel at the top of recent used file. you can also find the file in most recent save document in start menu.

Feb 02, 2009 | Microsoft Windows Vista Ultimate Edition

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