Question about Brother HL 5250DN Laser Printer

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Paper pickup problem

When i print then no loded the paper. a sound is coming.

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Re: paper pickup problem

Check the paper path

check the pickup roller

Posted on Mar 27, 2008

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No paper pickup, Press check

1. Push the paper far inside / use the priority tray.
2. Check for deterioration of the rubber on the main pickup roller (Replace if needed).
3. Ensure that the main paper pickup roller (view inside the printer from the priority input slot - use a torchlight) is rotating when print command is given / 'check' button is pressed after the error message.
4. The printer will make three attempts, one after the other, to pickup the paper (you should be able to hear the sound of main motor and gear train rotating - if no sound is heard the main motor / gear train is bad).
5. If the paper pickup roller does not rotate - a component in the gear train needs attention / replacement.
6. The gear train is behind the formatter inside the right side cover.
7. Service manual can be downloaded free on the net.

Mar 05, 2014 | HP LaserJet 3055 All-In-One Printer

1 Answer

Error paper jam

Hello Cassandra,
It sounds like you are having phantom paper jams. When the printer starts a print job and tries to pull a piece of paper but can't grab it the printer thinks there is a jam but there really is not. If the paper pickup rollers are worn down they are not able to grab the paper correctly to feed it into the printer which causes this type of error. The rollers are considered user installable and come in a kit with the rollers and the paper separation pad which keeps more than one paper from being pickup up at the same time. Installing the paper feed kit should clear up your paper feed problems. The paper feed kit is available here:
I hope this helps.

Aug 06, 2013 | HP CP3525N Color LaserJet Printer

1 Answer

Printer can't pickup paper to print


When the printer can not pic up paper this indicates the pick up roller and separation pad need to be replaced. These two parts come in the preventative maintenance kit under part number RK-1320 this kit is available here:

I hope this helps,

Jun 05, 2012 | HP LaserJet 1320 Printer

2 Answers

Will not pick up paper

Hello, you need to determine if it tries at all. when you send a print job do you hear a sound, like it tries to pick up the paper, if yes, then remove the paper tray entirely for the printer. Look into the hole and towards the front you should see a black rubber roller. Take a lightly dampened cloth and wipe down as much of that roller as possible, paper dust can accumulate interfering with the operation (pick up roller). Take care to check the guides in the paper tray are aligned correctly for the paper size in use. Put the paper tray back into the printer, try to make a test print. i hope this assists with your problem, If after cleaning the roller the problem still exists the pick up roller may need to be changed.

Jan 14, 2011 | HP LaserJet P2015dn Printer

1 Answer

Document won't print, but it sounds like it is

Make sure the paper feed is full of fresh paper. Print something, and watch where the paper feeds into the machine. If the feed roller actuates and tries to pickup the paper but doesn't, you may need to clean the pickup roller with distilled water and a qtip. If it still doesn't pickup the paper, repair it under warranty with canon or replace it if not under warranty.

Sep 29, 2010 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Paper feeds incorrectly

sounds like the pickup roller is worn,you could try and lightly sand the roller to rough it up,this can sort the problem,otherwise its a new pickup roller,hope this is helpfull to you

Nov 18, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

HP Business Ink-jet 1200 1) when it starts printing and the paper feeds it makes an extremely loud clunk sound regardless of the paper tray being used. 2) each and every time the paper comes through it...

The pickup roller is problematic. First clean, then replace if necessary.

The part should be under $20.

To replace (from HP Support):

1. Unplug the power cord from the
printer, and allow the printer to cool.

2. Open the toner cartridge door, and
remove the toner cartridge.

3. Locate the pickup roller.

4. Release the small, white tabs on
each side of the pickup roller by
pushing them away from the roller,
and then rotate the pickup roller
toward the front.

5. Gently pull the pickup roller up and

6. Position the new pickup roller in the
slot of the previous pickup roller.

Note Circular and rectangular pegs on each
side prevent you from incorrectly
positioning the pickup roller.

7. Rotate the top of the new pickup
roller into position until the white
tabs on each side of the roller snap
the roller into place.

8. Reinstall the toner cartridge, and
close the toner cartridge door.

9. Plug the printer in to turn it back on.

Hope this helps.

Aug 16, 2009 | HP Business Inkjet 1000 - Printer - colour...

1 Answer

Printer not picking up paper from paper tray

1). take all the paper out of the paper tray.
2). look at the printer pickup roller while you enable the printer to print a test page.
3). if the roller is not turning, and hear click sound, then you need to take the printer to be service. The gear that runs the pickup roller is broken.
4). if the pickup roller truns, but you still hear the click sound, then most likely the secondary roller gear is broken. You still need to bring it to be repair.

call the repair shop and find out how much it cost and how long, It is cheaper to get a new printer than to have it fixed.

Jun 03, 2009 | HP Photosmart C6100 All-In-One Printer

1 Answer

No paper pickup

Hi damodarbk:
it sounds like you need to replace the paper feed rollers.


Jan 03, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Project not printing when i put in card paper, but does print with copy paper, stops before finished, and error comes up

the printer gears becomeming tight due to thick ness of the card not use it as it will damage the printer paper pickup assembly.

Dec 10, 2008 | HP Printers & Copiers

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