Unit won't turn on after cleaning

Be sure to clean ALL metal parts inside the unit, not just the 3 removable fins.

Hi ken otte,

I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Please call customer service for Ionic Pro at 800-875-8577. They will provide troubleshooting instructions and if they do not correct the issue, they will give you instructions on how to get your unit replaced. Thank you.

i have the same problem after cleaning it it turned on with a sound like frying stuff .and it goes to red light which means clean..but the blades are clean i dont know whats goin on but theres a smell in the unit which i cant tell what kind any one can help?

You need to clean all the stainless steel contact points inside the unit, not just the blades. Make sure you unplug the unit before doing this.

When you turn on it goes to clean but unit has been cleaned.

I found that the buzzing can be removed by blowing out the unit, cleaning the blades and taking a long cotton swab and alcohol to thoroughly clean the corona wire - carefully - don't break it. The wire should be clean enough that the slider/wiper runs smoothly up and down the wire after cleaning. If it drags or is rough to slide, you will still have noise no matter how many times you clean the blades. The wire gets a "crust" on it.

This unit is a pain in the @$$ to disassemble but it CAN be done. The way I always look at it: Someone ASSEMBLED it.

Remove the four screws on the bottom stand followed by two screws on the bottom side of the unit. Then remove the tiny little screws up each side that hold the grill together (you will need a precision screwdriver).

Carefully pull apart- don't force it.

One half comes off (clean that half) in bathtub. The other half does not come off-vacuum that half out and use q-tips.

When re-assembling, watch for two things: First the wire cleaner (that slides) runs on a track on each half- pull it out a little to best allow for fitting. Second, there are little tabs at the top that fit under the control panel-watch for those.

email me at [email protected] if any problems.

The red light means the unit needs to be cleaned. A blue light means the unit is working correctly

If the plates are clean, there is nothing wrong with them. They are just 3 strips of metal... they don't even connect to each other unless they are in the unit. NO NEED TO REPLACE THEM.