I have a Gateway MX6445 Notebook with a Philips DVD+RW SDVD8820 drive. When I play DVDs the picture is slow, jumpy, and sort of digitized from frame to frame. The sound is also jumpy and seems to echo. I have also noticed that it takes a lot longer to "rip" music from a CD.
This behavior is the same no matter what programs I use to view DVDs or rip music and I can play video I have stored on my hard drive with no problems.
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The drive name itself is the clue to know whether it can burn dvds or not.
In your case it's a CD-RW (read and write or rewritable) and DVD-ROM (Read only memory and not read and write or rewritable as in the case of CD)
Perhaps the one who told you did not understand your question properly , and understood it , in the sense that it can read CDs as well as DVDs , as far as Dvd-ROM drives are concerned many shopkeepers who are especially new working in the shop just make a guess and answer our question which could lead to this misunderstanding or incorrect information being passed on.
So the next time you buy a DVD drive which should have a read and write functionality as well , then look up for a CD_RW,DVD-RW drive.
Also remember that DVD-RW drive can by default read and write CDs as well , but it's not true for CD drives..
So usually a DVD-RW drive can read and write Cds as well as DVDs but a CD-RW drive can either read or read and write a DVD depending on whether it's a DVD-ROM or DVD-RW.
Are you sure yours is a DVD player? It could only be a CD-CD writer, which will NOT play DVDs.
Open your control panel ->system->hardware->device manager and click on the DVD/CD-ROM drives icon. The listed devices will tell you if you really have a dvd player or not. If you do really have a dvd player, try a different dvd
I'm guessing you may have locked the DVD region. If you right-click on the device in Device Manager and click the Region tab, does it say 0 changes available? Acer won't fix this, and claim you have to replace the drive. Can't find a firmware flash for this drive online, will post back here if successful!
Hello Rfd832, What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means CD-RW = Compact Disk-Read Write DVD-ROM = Digital Versatile Disk - Read Only Memory so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs) If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)
You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive
If it is listed correctly in the system , it is probably starting to fail. You can try cleaning the laser lens GENTLY with a cotton swab and alcohol. Also you can try and flash the firmware of the drive. The format of DVDs change slightly over time sometimes making newer ones unreadable. Here is a site with flash utilitys for your drive.
it could be upper and lower filters in registry and system files, use a removal tool called filtercheck 4.6 in CDR-zone.com (goto the forums and search for filtercheck) after you downoad, run it, click yes to all filters found to remove. close program.
reinstall your preferred burning app (1 prog installed at a time and test burn) this is to replace the filter entry that was corrupt
hello m8 are your disks dirty of scratched if not you could have another progam open in background that could be using too much of your system mem or you could have low virtual mem try to increase it or your drive could be on its way out troubleshoot these answers to find out what your problem is eg.. try removing your drive and putting it in another laptop see if it has the same problem ect