Question about Gateway MX6445 Notebook

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Issues with DVD Rom Drive

I have a Gateway MX6445 Notebook with a Philips DVD+RW SDVD8820 drive. When I play DVDs the picture is slow, jumpy, and sort of digitized from frame to frame. The sound is also jumpy and seems to echo. I have also noticed that it takes a lot longer to "rip" music from a CD. This behavior is the same no matter what programs I use to view DVDs or rip music and I can play video I have stored on my hard drive with no problems.

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Re: Issues with DVD Rom Drive

Mine did that too but for whatever reason when I did a system restore back to a time when it didn't do that... it worked.

Posted on Oct 13, 2007

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My dvd-cd drive (sdvd8441) will not recognize dvd or cd. It also will not stay closed. If I have it enabled my computer acts crazy, but if I disable it everything seems to go back to normal. Do I need a...

First try this:
  • Start>Computer RIGHT CLICK on Computer
  • Properties>Device Manager
  • Go to DVD/CD-ROM Drives; Locate SDVD8441; Instead of Disable, select UNINSTALL.
  • Reboot
  • Allow Windows to rediscover.
  • You may wish to be online so Windows can download the latest driver for you as part of the re-installation process.
  • Don't be alarmed if Windows rediscovers your drive as QSI SDW-082k -- that is just another name for the same drive (SDVD8441).

If that doesn't work, try re-installing the firmware. Download it from Gateway at or Google PhillipsPA49.exe to find another trusted source.

Mar 29, 2011 | Gateway MX6445 Notebook

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My gateway laptop's dvd/cd drive stopped working, all of a sudden, but it plays music cds, it is just the DVDs that don't play them or even explore... what could it be the problem? how do i solve it? it...

Are you sure yours is a DVD player? It could only be a CD-CD writer, which will NOT play DVDs.
Open your control panel ->system->hardware->device manager and click on the DVD/CD-ROM drives icon. The listed devices will tell you if you really have a dvd player or not. If you do really have a dvd player, try a different dvd

Mar 19, 2010 | Gateway MX3228 Notebook

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PHILIPS CDRW/DVD SCB5265 ATA Device cannot play most DVDs

I'm guessing you may have locked the DVD region. If you right-click on the device in Device Manager and click the Region tab, does it say 0 changes available? Acer won't fix this, and claim you have to replace the drive. Can't find a firmware flash for this drive online, will post back here if successful!

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Would like to upgrade Dell Inspiron 1300 c.d drive

Is your dvd rom drive a RW drive? if not, you need to buy a RW-dvd rom drive to be able to RW dvds or cds.

If you already have a RW DVD Rom drive, you need to have a burning application (ex. nero burning rom). You can check on the internet and download a freeware and install it on your machine.

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DVD Rom Drive Won't Play Some CDs...

Couple of possiblilities. Hardware or software.

You can go here to get the latest drivers for your system , just put in the serial.

Or here

If it is listed correctly in the system , it is probably starting to fail. You can try cleaning the laser lens GENTLY with a cotton swab and alcohol.
Also you can try and flash the firmware of the drive. The format of DVDs change slightly over time sometimes making newer ones unreadable. Here is a site with flash utilitys for your drive.

If you still have issues , you may need to replace the drive. Cheapest one I could find was $179

Might be cheaper to go with an external one if you can get one cheap.

Good luck!

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For my dvd rom region

Region Code is concidered when you play any DVD movie directly from the Drive.

Like you insert any Video DVD in the Drive and right click on it and play directly where the Region Code comes into Picture.

You will be able to change the video code 4 times to use Video DVDs of different regions. However, the fifth time, what ever the DVD you use, the Drive will be locked to that region.

We need to check whether your Notebook is able to detected the DVD Drive or not.

Follow the steps listed below to check it :

Insert any DVD which you used earlier like a Data Disk or Video Disk in the DVD Drive of the Notebook and close the tray.

Now, go to My Computer and right click on the DVD Drive of the Notebook and select Open or Explore.

If you are able to see the content of the DVD / CD, the Notebook is able to detect DVDs.

I recommend you to copy the video files in the DVD into the Hard Drive and play them since this will reduce the noise generated by the DVD Drive while playing video from DVD and also its life time will be increased.

You need to copy the Video_ts folder which contains the video files in Video DVDs.

Hope this helps.

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dear sie

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YUORs garyfifiled@talktalk .net

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did you clean the optical lens? if you do so, then you've got same problem,my suggestion is, you just purchase a new dvd rom drive, because your dvd has optical lens problem. it happened to me a long time ago with my client, what i did i open the laptop then i changed it with a brand new dvd rom drive. If you are going to repair that dvd it is not advisable, it might be back when the same problem.

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