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This device does not require additional drivers to use. Plug it in and you should be ready to go. This MP3 player comes with Sansa Media Converter software on a disc. If you have lost your disc, this software is available for download here: http://www.megaupload.com/?d=CQ6136WO
You can use Windows Media Player to put songs on it. Thats how we do it. i can give you a step by step how to .. if needed [email protected] is my email
you dont need any disc... try using diffrent usb modes can be changed from the sansa setting\usb mode\ ....
a nice software to use when putting music into it are bearshare download free from www.bearshare.com
I couldn't find any software that could make your mp4 works, but if you have windows XP you don't need to have a Cd. The computer by itself recognize it. Also if you have the cable just plug it in the new computer and he will recognize it if it is windows XP. but if you have Windows Vista you will have to buy the Disc. I hope my answer helped you .. Thank you
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