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Hi Anonymous,
I suspect your printer is quite new.
I think your Fuser unit to be at fault. You need to order a new spare fuser unit from Xerox or investigate further.
Good Luck.
Unless your machine is connected via ethernet cable.( NOT USB.!!) you will not be able to scan directly to a Network folder.
Anotherwords..you can scan to a Network folder if its an RJ45 cable but NOT if your using USB.
If you are using ethernet the machine should have come with the appropriate software...if you have lost it you can get it at www.muratec.com .
**If you are using USB...installing the Network software will NOT make it scan to folder.
Please Call Service means the machine "thinks" it has detected a fault.
To check do the following..
Press PROGRAM,*, 6
Then press PROGRAM to select Service Call mode, then press ENTER....the error message will be displayed in the display.
Most common error given machine age was "Heater Error".
If this is the case you will need a Serviceman to do repairs to the Fuser Unit.
The 1430 and 2050 fuser units are differently "geared" due to the speed difference the 2 machine run at. To find a local dealer who can help with parts...give Muratec Tech Support a call at 1-800-359-7035 and they can likely tell you who to contact in your local area.
UNFORTUNATELY YOU MAY HAVE LOST A PCB. IF THERE IS NO DISPLAY AT ALL YOU WILL PROBABLY NEED A SERVICEMAN. WOULD STRONGLY SUGGEST YOU GET EQUIPEMENT LIKE THIS ON A "SURGE-PROTECTOR". ITS A LOT EASIER TO REPLACE A $25 SURGE PROTECTOR THAT POSSIBLY HUNDREDS FOR A NEW PCB.
IF MACHINE IS SAYING "PLEASE CALL SERVICE" 03 then it is indicating you have a fuser problem.(thats the part that warms up to melt the powder onto the paper.) Until the problem with the fuser is repaired this error code will not go away.
F-320 "Please call Service".....Press PROGRAM,*,6.....Press PROGRAM to select "Service Call"....error message will now be displayed.
Most common is #02 (Heater Error) which means you have a defective fuser.
Press PROGRAM to show any other error messages.
Press "STOP" TO EXIT.
Press ..Program, *, 6 ....Press Program to select "Service Call" then press ENTER...the error message will be displayed.
Most common prob was "Heater error" which means a defective fuser unit.
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