Question about Creative Labs Zen Touch MP3 Player

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My player seems to be dead.

Well, I accidently sort of slammed my zen in a car door... still works but I opened it up to see if there was any damage and there was not, but now it doesn't turn on or off. The button does not work at all. I think I may have lost a piece while opening. I can send you pics if it helps. Thanks.

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  • JTcloud Sep 06, 2007

    Oh, sorry I didn't include this in my description. It stills turns on when I reset it or plug it into my USB. I just wait the 5 minutes idle until it turns off. This would be better shown with the pictures.



    The first top arrow is where the power button hits the switch or whatever is in there. The second arrow is the circuit connection where it looks like something used to be there. I think it might've fell off when I was messing with it. Thanks.

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Do you have a wall charger handy? If you haven't tried plugging it up to the wall charger yet, you should definitely try that and see what it does. If you've already tried that, and it still won't power on, you have a bad motherboard. One more thing you should try: when you plug it up to your computer does the computer recognize it at all?

Posted on Sep 06, 2007

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