Ipod my ipod says it needs to restore but when i try restoring it it says unknown error

This 2008 FIXYA archive MAY help you!

APPLE IPOD SHUFFLE UNKNOWN ERROR 1442

I know it says SHUFFLE, but the FIX may be the same!

Anthony

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} the apple discussion board talks about unknown error (6), if you get this error you need to first log out of your store account and open a new account though itunes. after creating your account, he says to hold shift and find the firmware update you want to install. then you can restore your ipod.








goto the website http://www.felixbruns.de/iPod/firmware/
and download the selected firmware for the ipod touch model you have. if your unsure if the model / type you can goto http://www.felixbruns.de/iPod/firmware/#
and type in the last 3 numbers of your serial number to find out

if you want to downgrade or upgrade, choose the firmware you want to downgrade to, then go to itunes and shift-click on restore and choose the firmware you want to change to. this will restore your ipod touch

When it shows the error during restore,press ctrl+alt+del and end itunes task...then retry the restore..it must restore this time.

according to the apple website here is some help with the solution.
this is taken straight from apple.

Symptoms When restoring or updating an iPod in iTunes 7 or later, you may see a dialog reporting "An unknown error has occurred" followed by the error number 1415, 1417, 1418, 1428, 1429, 1430, 1436 or 1439.
Products Affected iPod, iPod mini, iPod shuffle, iPod nano, iTunes 7 for Windows, iTunes 7 for Mac, iTunes 8 for Mac, iTunes 8 for Windows
Resolution If you are experiencing these errors, begin by updating to the latest version of iTunes. When you have the current version of iTunes, try the following:

• Disconnect and reconnect your iPod and then attempt to restore.
• Restart your computer and then attempt to restore your iPod.
• Disable or Enable Disk Use on your iPod and then attempt to restore.
• Try connecting your iPod to a different USB port and then attempt to restore.
• Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).
• If you use Windows, re-register .dll files as described in article iTunes displays -50 error message when syncing iPod on Windows XP
• For Windows users, update or reinstall your Windows USB drivers.

i would try it again but just try to do update instead of restore

what ipod is this exactly ( 1st generation, 2nd generation, 3rd generation etc ? )

Also when you say you have tried restore but it did not work , can you explain further as how you tried to restore it ?

If you hold down the top and bottom of the scroll wheel together for longer then 5 seconds does that allow you to restore it.

Also if this is a shuffle I think there is a restore utility on the apple website that should allow you to restore it.

Also check the apple forums in relation to the correct model ipod you have and there should be some other people who have probably had similar problems with a solution.

Also if you connect it to another computer is it the same with regards to restoring it or itunes detecting it also if you right click on my computer --> manage --> disk management

does it show up in there ?

also if you google the 1415 error it should come up with more specific info - post back if you require further help

Symptoms When restoring or updating an iPod in iTunes 7 or later, I'm guessing you got a message saying an unknown error occurred 1469
ResolutionIf you are experiencing these errors, begin by updating to the latest version of iTunes. When you have the current version of iTunes, try the following:

• Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).
• Restart your computer without the iPod connected. While it is restarting, you will need to force your ipod into disc mode.
• Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
• When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
• Now, with the ipod in disc mode attempt to restore.
• If that does not resolve your issue, try connecting your iPod to a different USB port and then attempt to restore.
• If after all these steps you still have not been able to successfully restore your ipod, I would recommend going to:
• http://support.apple.com/kb/TS1539

Follow the steps posted by apple in the solution number one box. I had this issue once and was able to resolve it with that article. If for some reason this does not resolve your issue please do let me know.

Symptom When restoring or updating an iPod in iTunes 7 or later, you may see a dialog reporting "An unknown error has occurred" followed by the error number 1415, 1417, 1418, or 1428.
Products Affected

• iTunes 7 or later
• Any iPod model

Solution

1. Update iTunes to the latest version and attempt to restore your iPod.
2. Try connecting your iPod to a different USB port and restore.
3. Remove any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse).

Error 1416 is very similar to 1418 (you might actually get the latter if you try it again). Try following the directions found here. Does the iPod have any other problems (syncing or anything else)? What changed since the last time you restored it (if you ever did)? Also, try disabling your internet security software.