Question about 2wire HomePortal 1800HG Router (1000400229000)

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Email problems with a WiFi network using a BT 2wire 2700HG

I have setup 5 PCs on an office wireless network via a BT 2wire 2700HG gateway router (downgrade from a Win Server 2003 server/network) and Emailing send and receive do not work (using Outlook Express) but I know that the email setup is OK because I have the same setup on my laptop and I can send and receive when I am out of the office using a different wireless network AOL)? The Email uses a third party to collect the incoming emails POP3 (name.co.uk) but the sending is still smtp.btconnect.com. Could the problem be the Firewall on the 2wire 2700 or is there some other explanation? Any help would be appreciated! Regards Gerryw01

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  • Gerard Walsh
    Gerard Walsh Sep 08, 2007

    The solution guided me to get within a wisker of having trouble free emailing.

    All I had to do after following Sandrews guidance was to set the email address to name.domain.co.uk and leave the reply address blank and Hey Presto worked like a dream!

    Thanks Sandrew

    Gerryw

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Because you have a third party email account you will have to go into the email accounts and in options look for my outgoing server requires authentication and tick the box. You may also need autorization from bt as they may not allow the incoming emails. also check that any antivirus programmes arent stopping the outgoing mail and putting them in the outbox.

Posted on Sep 06, 2007

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1 Answer

What is the default wifi password for my 2wire 2700HGV-B2 modem?


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If you have questions please let me know. Thanks

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the default wireless passowrd or network key is located at the bottom left of the 2wire router. You will find a sticker that indicates the Serial Number, System Password and Wireless Network Key. The Wireless Network Password is is the 10 Digit Code located under the S/N.

If in any case you want to personalize the Wireless Network Key. You can access the gateway by opening a browser the type 192.168.1.254 it will ask you for a password use the System Password on the sticker. Click on Home Network then Click on Wireless Settings. You can also change the Network Name or SSID, The Authentication and the Wireless Network Key

Thanks for using Fixya

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Fry's wireless g router


I found this on this site:
2Wire 2700HG-B Setup
1. Connection of phone line, ethernet and power adapter
2. Indicator light: POWER: green; Ethernet: blink; DSL: green; Internet: blink or red
3. Open IE beoswer.
4. address: 192.168.1.254
5. Click "Run System Setup Wizard"
6. Login with preset password: admin. Or change password: click "I forgot the password." Under question "Here’s a hint for the password wedding date", click "I still can’t remember the password.". Then Reset System Password by enter System Key which locate on back of the Router (like: [1234567890]), and your new password, then click "Submit"
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8. "Time Zone". Select your time zone,then click "NEXT"
9. "Set Up Connection Info". Enter "PPP Authentication" information provided by internet service provider. "Username", "Password", and "Confirm Password", then click "NEXT"
10. Screen "Connecting" running...
11. Auto turn to screen "2700HG-B Gateway Setup Complete", click "FINISH", or "EXIT" to complete setup or "Register" to register with 2WIRE on line.

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I am using a 2wire wireless router with modem and am trying to hook up 2 pcs to the local area ports. I can't get a connection on the local networks but can on the wireless. I've tried a few different...


start by pinging the gateway. if you get a reply then the connection is good.

next try a nslookup at the command line.

the syntax is nslookup google.com
you should get back an answer like:
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Name: google.com
Addresses: 74.125.67.100, 74.125.127.100, 74.125.45.100

If not it then it is a DNS problem not a connection problem. Make sure you have the DNS servers setup in your network configuration.

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If restarting the router and restarting computer did not work (unplug both power cables), then you need to log into the router and check network settings.

To log into router type the router IP on internet explore bar, then enter user id and password.
You find details on how to do this, IP and passwords listed on the owner manual.

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Did you manually assign the IP address to your shared devices? If so, the Linksys and the 2wire have different IP schemes.

2wire Gateway IP address:
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255.255.255.0

Do an ipconfig /all on your computer and compare it to the ip scheme on your devices.

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1 Answer

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Hi,

Do you have any funky subnets for your Cisco router? Do not connect the wireless router to your network yet, as it may have the same IP address as your other router.

Basically the easiest way to do this is to set a dedicated IP for the 2Wire router on the Cisoo router. Then make them stay on the same subnet, but give an IP range for your Cisco router, like 1-50 or something. If you give the 2Wire router IP .51 for instance, then give the Wifi users on the 2Wire IP range from .52-75 or something.

Make the 2Wire router only use wifi and not serve DHCP addresses. Then you setup the 2Wire router to get its info from the Cisco router.

I searched and there is no howto out there for doing this with a Cisco router. However, here is one I used to setup a similar scenario with a Netgear router. It worked. If you are able to translate a bit, it might work for you:

http://kbserver.netgear.com/inquira/default.asp?ui_mode=answer&prior_transaction_id=306896&action_code=5&highlight_info=16778323,235,239&turl=http%3A%2F%2Fkbserver.netgear.com%2Fkb_web_files%2Fn101236.asp&answer_id=6056802#__highlight

Here is another article:
http://kbserver.netgear.com/inquira/default.asp?ui_mode=answer&prior_transaction_id=306896&action_code=5&highlight_info=16777285,246,260&turl=http%3A%2F%2Fkbserver.netgear.com%2Fkb_web_files%2FN101496.asp&answer_id=6056800#__highlight

Let me know if you are able to work through this. You need to give the 2wire router a static IP and you need to NOT use it for wired connections, and not use it to serve DHCP settings.

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1 Answer

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2Wire 2700HG-B Setup
1. Connection of phone line, ethernet and power adapter
2. Indicator light: POWER: green; Ethernet: blink; DSL: green; Internet: blink or red
3. Open IE beoswer.
4. address: 192.168.1.254
5. Click "Run System Setup Wizard"
6. Login with preset password: admin. Or change password: click "I forgot the password." Under question "Here’s a hint for the password wedding date", click "I still can’t remember the password.". Then Reset System Password by enter System Key which locate on back of the Router (like: [1234567890]), and your new password, then click "Submit"
7."Set Up Your 2700HG-B Gateway" screen. Keep default "Key Code". Click "Next"
8. "Time Zone". Select your time zone,then click "NEXT"
9. "Set Up Connection Info". Enter "PPP Authentication" information provided by internet service provider. "Username", "Password", and "Confirm Password", then click "NEXT"
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11. Auto turn to screen "2700HG-B Gateway Setup Complete", click "FINISH", or "EXIT" to complete setup or "Register" to register with 2WIRE on line.

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  1. ensure that a wireless connection is created in control panel on the pc, it may not even be attempting to connect
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  3. The security settings on the adaptor may be set to the office network and locked
    wep password at home is different or not enabled, so the secured adaptor will not connect.
make any changes from a cable connected pc (no chance of data loss)
access the routers settings page and check the settings,
then ensure the adaptor rom if present is set to the same settings

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2 Answers

Can a 1800HG gateway in my garage/workshop link *wirelessly* to my 2wire 2700 HG-B wifi AP internet in the house?


try going onto http://192.168.1.254/xslt?PAGE=J30&THISPAGE=J29&NEXTPAGE=J30 on the computer connected to the 1800hg and set the router onto bridge mode (deselect enable routing). You might be able to set the two routers to connect then from here: http://192.168.1.254/xslt?PAGE=J09&THISPAGE=J30&NEXTPAGE=J09 or somewhere else in the MDC, not sure if it will work as I haven't tried it, but I hope it helps.

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