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Dish network vs. on screen problem

When connected to our new dish, we get a random "pop-up" message that reads CH03 CATV we tried to set the access code for the TV but it keeps popping up. Dish Network says to contact the manufacturer. Help!

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  • Sammyp Sep 06, 2007

    there is no OSD or display button on either the tv remote or remote of dish receiver.

    thanks anyhow

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This surely is not a problem? The TV is simply indicating what channel it is recieving signals from. But in most TVs, to remove this On Screen Display, just deactivate by pressing 'Display' or 'OSD' on the Tvs Remote, as well as on the Remote of the Dish Tv reciever.

Posted on Sep 06, 2007

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I have Dish 322 receiver. Everything was fine; a week or so ago satellite 119 reception was spotty, now we can't get 119 at all. We get 110 but only about 34%. Sometimes the receiver will power itself off...


hartpark

It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, ray.calo@dishnetwork.com. If you are still experiencing problems, we will need to send a technician to fix the problem.

Ray Calo
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1 Answer

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This is an ancient message so you have probably long since found your problem.
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It helps to have both the Dish manual and the set's manual side-by-side. 

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