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Creative Labs ZEN V Plus MP3 Player
Problem for Creative Labs ZEN V Plus MP3 Player

Recovery Mode




By BabiiTeeZ on Sep 05, 2007

" "
Okay all my music was deleted off my Zen when i formatted everything now all it says it that its in Recovery Mode ?
how do i fix this ?
Comments:

Sep 09, 2007

- ii reset it and itz the same problem...but now it wont come out of recovery mode and it says it has a "firmware problem" !

Same Problem

Apr 06, 2009

-   i have the same ******* problem it goes to recovery mode it has been doing this for a while and it is peice of **** mp3player-   Guest

Apr 05, 2009

-   it has some wackey firmware problem...i got tat irm ware reloaded but it again has the same problem-   Guest

Feb 25, 2009

-   After my last adding of music files, when I started the player it says "Recovery mode" and nothing happens.I erased the firmware as a last option but when I try to install a new one, the program says: no players connected to the system ?! Have you guyes any idea of what is happening to my player ZEN V plus 2 GB ?! Thank you in advance.-   tantrico

Feb 11, 2009

-   recovery mode problem firewall-   Guest

Feb 11, 2009

-   All my music was deleted off my Zen and when i formatted everything now all it says it that its in recovery mode ? i reseted but it still says recovery mode-   Guest

Best Solution

posted on Mar 10, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
This is how I fixed mine.
1. Go here http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1
and download the recovery tool.
2. Connect player to computer.
3. On your player, run the firmware upgrade utility
4. When the player prompts you, run the downloaded recovery tool from your computer and let it do it's thing.
Your player should work fine after this.

Solution #2

posted on Oct 07, 2007
Helpful)

jhowe

Rank: Apprentice 
Rating: 93%, 13 votes
The same problem happened to my sister when she reformatted. All you have to do is go on the internet fine the latest firwire software and download it on to your Zen V Plus.
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Solution #3

posted on Sep 06, 2007
Helpful)

NickBeamAA

Rank: Wiz 
Rating: 89%, 84 votes
First off try pressing the reset button with a paper clip or something else that will fit.
Comments:

Sep 09, 2007

- Ok so you've found the problem.
Next step would be to try to reload/update the firmware. Check out this link.
http://forums.creative.com/creativelabs/...
Good luck again
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Solution #4

posted on Sep 10, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
i went to the official site and they say to let the battery die and charge it

if it dosnt heal juring the chargeits toast

Solution #5

posted on May 11, 2009
Very Helpful)

MaxyDawg

Rank: Guide 
Rating: 83%, 6 votes
Start in recovery mode after reset (hold down play)
Select reload firmware.
Download the latest firmware from support.creative.com.
Plug the player into the computer, and reinstall firmware.

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2 people thought this was helpful

Solution #6

posted on Apr 12, 2009
Helpful)

pillaisendil

Rank: Apprentice 
Rating: 88%, 2 votes
i have same problem as same as all get off of firmware and not gettin out from recovery mode
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Solution #7

posted on Sep 26, 2008
Helpful)

keanuboy

Rank: Apprentice 
Rating: 88%, 2 votes
my zen v plus has a firmware problem and i have no place or site to go to update or upgrade firmware
how do i fix this kind of problem?
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Solution #8

posted on Oct 01, 2008
Helpful)

sexy stunner

Rank: Apprentice 
Rating: 83%, 3 votes
my zen is brand nee and its telling me that it needs an upgrade what should i do?
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Solution #9

posted on Jun 12, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
where i can find the firmware version 1.32.02e ? now i have the 1.32.01e but having problems, because the RADIO disappeared from the menù. thanks to all that can give me an answer at my address piersca1975@libero.it

Popular Solutions for Creative Labs ZEN V Plus MP3


Questions and Unsolved Problems for Creative Labs ZEN V Plus MP3


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All of a sudden my Zen Vplus MP3 player stopped working. It displays a message "firmware... (More)

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my zen i connected to the computer and when it tourns on and it says firmware problem and the... (More)


45 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Jan 01, 2009

Exactly the same

Comment by taglenn63, posted on Dec 30, 2008

I went through all the instructions - downloaded the recovery tool and still have the same problem - stuck in recovery mode.

Comment by getatyatatto, posted on Sep 28, 2008

my shits fucked up

Comment by Guest, posted on Sep 26, 2008

the recovery mode screen just showed up one day when I sat down to put some new music on it

Comment by keanuboy, posted on Sep 26, 2008

i need help with my creative because of a firmware problem

Comment by Guest, posted on Sep 26, 2008

i turned off my zen mp3 player but when i tried to play it again, the player went on recovery mode and it has a firmware problem

Comment by Guest, posted on Sep 03, 2008

charging my zen i came back what i asw on it was recovery mode. i have tried d clean up process,fomart. reload, and reboot

Comment by Guest, posted on Jul 31, 2008

in recovery mode

Comment by sur13, posted on Jul 25, 2008

my mp3 has been in recovery mode for a day and i don't know what to do i've tried everything please someone help me i dont know what to do
HELP!!!!!!!!!!!

Comment by desi_simpkin, posted on Jul 18, 2008

my zen is stuck in recovery mode

Comment by Guest, posted on Jul 17, 2008

my zen is saying recovery mode how do i take it out of that mode?

Comment by miyex2k4, posted on Jun 19, 2008

charging my zen v,came back and what i saw on it was recovery mode.i cant even listen to music on it, i dont know what to do. i tried 2 rebot but still the same thing.

Comment by Guest, posted on Jun 12, 2008

I've reset the player, then clicked on 'reload software'
I've downloaded the latest firmwaresoftware ZENV_PCFW_L22_1_32_01e.exe
when I start the software, it says 'your player is not connected' though it is
when i activate windows explorer, I can read the player

Comment by Guest, posted on May 28, 2008

all i did was turn my mp3 player on and it said it was in recovery mode.

then i tried to reset it and now it won't come off of recovery mode.


HELP!!!

Comment by Emmylou456, posted on Apr 27, 2008

my creative zen is stuck in recovery mode and wont charge

Comment by Guest, posted on Apr 27, 2008

its in recovery mode

Comment by Guest, posted on Apr 25, 2008

it won't go back to the menu

Comment by Guest, posted on Mar 31, 2008

i cant get mine out of recovery mode either. =///

Comment by witl_bianca, posted on Mar 30, 2008

i have the same problem
i just don't know how to reload the firmwire
please help me

Comment by Reese Pieces, posted on Mar 30, 2008

I've

Comment by Guest, posted on Mar 17, 2008

my Zen V has the same problem. i tried doing everything but nothing happened and i can't fix it. i can't even listen to my songs. it's always on recovery mode. please help!!!!!!=(

Comment by Guest, posted on Mar 14, 2008

Same problem

Comment by manibal, posted on Mar 13, 2008

my creative player is on Recovery Mode, when i try to do smthing it shows that Firmware software problem. please help me to solve this.... i'll be so thankfull to you...

Comment by Guest, posted on Mar 11, 2008

my zen is in recovery mode and a cleanup, format all, reload firmware, and reboot appears. I tried to reset and reboot but it keeps coming up "firmware problem". What do I do?

Comment by k 1234, posted on Feb 24, 2008

my music just just died and i shut it off and then i turn it back on and it said rebuilding libary what do i do ???

Comment by Hugs177, posted on Feb 24, 2008

my ZEN V Plus MP3 Player is stuck in Recovery Mode and it says it has a firmware problem. I cant listen to music at all...What do I do?

#17

Comment by Guest, posted on Feb 09, 2008

my Zen V PLus MP3 player is in Recovery Mode and it has a Firmware problem

Comment by Guest, posted on Jan 17, 2008

ecovery Mode problem,

Comment by Guest, posted on Jan 04, 2008

i need a firmware update it says

Comment by NAYNAE, posted on Dec 30, 2007

ALL MY SONG OFF MY ZEN V PLUS WAS FORMATTED NOW ALL IT SAYS IS RECOVERY MODE FIRMWARE PROBLEM. WHY??? AND WHAT TO DO??

Comment by Kirkland, posted on Dec 29, 2007

Zen V stuck in recovery mode. How do I get it out of recovery mode?

Comment by rob weav, posted on Dec 28, 2007

i cant get out of recovery mode

Comment by skater81, posted on Dec 08, 2007

same it will nt leave recovery mode and it says i have a firmware prob we tried the reset nothing happened

Comment by Guest, posted on Dec 02, 2007

Tried to reformat. Player displays message in Rcovery mode and won't allow download of firmware that I downloaded from internet

RDP

Comment by Tenchan, posted on Nov 26, 2007

i tried downloading the link and ran it, but it just said firmware upgrade failed.

is there any other solutions?

Comment by Guest, posted on Nov 21, 2007

Zen V stuck in Recovery mode computer say's"Player not connected"

Comment by Velsheda, posted on Nov 19, 2007

came out of the box with firmware problem and stuck in recovery mode. won't switch off and isn't recognised by the executable file with the new software. recognised ny my PC but only 31Mb on a 3Gb machine.

Comment by Beowulf 21, posted on Nov 19, 2007

My Zen V plus mp3 player is stuck on recovery mode and it has a firmware problem.

Comment by coycoy, posted on Nov 12, 2007

under recovery mode says clean up,format all,reload firware and reboot

Comment by coycoy, posted on Nov 12, 2007

none

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