Question about Roper 24 in. RUD5750DB Built-in Dishwasher

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Dishwasher won't dispense soap

I just moved to a new apartment where the old tenant left her dishwasher. When washing dishes the soap dispenser will not open to disperse the soap. Therefore leaving me with dishes that are only "cleaned" by hot water. The door is operated by a little roller to open and shut it. The former tenant wasn't a clean person by far. I cleaned it with white vinegar about 3 times and also a cleaner for dishwasher that I got from Walmart. Although I think cleanliness has nothing to do with this problem, what can I do?

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  • Anonymous Feb 16, 2009

    the soap hatch will open **** the soap willharden and not get used

  • Rick May 04, 2013

    This is my problem. What is the solution?

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  • 641 Answers

The dispenser's unit should be replaced. You can try as well to operate the dishwasher while putting the powder detergent or the tablet on the dishwasher's bottom and if you will get good results, to opereate the machine this way. Good luck!

Posted on Sep 06, 2007

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Posted on Jan 02, 2017

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Suds in a dishwasher usually come from using too much soap or the wrong kind. Soap can build up over times causing problems. First start a cycle.Do not add detergent or any dishes.When it starts washing, pour a cup of vegetable oil directly into the tub. This will cut the existing soap suds. You may need to try this a couple time before the dishwasher will drain. After all suds have been removed, load you dishwasher and start a cycle filling the detergent cup up half way. If it goes through the cycle with no problems, you should be all set. Still have the problem? A rinse aid dispenser that dispenses too much rinse aid will also cause the dishwasher to suds up. You can remove the dispenser from the door, flush it out and reinstall. Make sure you turn the circuit breaker off before taking the door apart. After rinsing it out, do not add rinse aid. Try the dishwasher and see if the problem goes away. I've seen people accidentally put liquid dish detergent in dispensers too. A dishwasher that has suds is apt to leak. Fix your suds issue and you most likely will fix you leak

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Hi there,

Well you can please follow the below steps -
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3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
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  • Make sure the soap cup is not blocked by anything.


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  • Make sure the soap cup has opened at the end of the cycle.


  • Check the sump area inside the dishwasher for any restrictions.

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Dear friend,
ngfam at you service! happy to assist!

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Better call service

We sell appliances for 65 years and I recommend this nation wide Factory repair service!



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