On LCD Screen - Error showing up as The paper is jammed.Clear the paper and Press OK.No paper jam visible
This is only a possible solution.make sure the paper is between 17 to 24 pounds thick.i once had a jamming problem and it turned out to be the printer which canon replaced under warranty.but in the process i learned paper thickness can make a difference. i was recommended 20 pounds by a staples employee.i hope this helps you.
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