Question about Panasonic KX-FP81 Plain Paper Fax

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Can't Copy, Receivers of Fax get Full Black Blank Page

Hello, When I use the "COPY" function, the machine goes through the process, as normal. However, my "duplicate" is basically a blank page with a few black horizontal lines running across the blank page. When I "SEND" a fax, the machine goes through the process, as normal. However, the person receiving the fax only gets a black empty page. I can receive faxes without any problems. I just can't get a copy of document and I can't send a document. I'm thinking that the fax machine somehow can't read my original document for copying and sending. If this is the case, can you please offer some suggestions to fix? Thanks for any help you can provide.

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Re: Can't Copy, Receivers of Fax get Full Black Blank...

Omnipresent, Thanks for your help. Unfortunately, the cost of the replacement CIS Scanning unit is more than what I paid for the fax machine. I guess fixing it will be cost prohibitive and I will purchase a new machine. Thanks again.

Posted on Sep 25, 2007

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Re: Can't Copy, Receivers of Fax get Full Black Blank...


Posted on Sep 23, 2007

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1 Answer

When I send a fax the receivers copy is black.

Make a copy with the machine. If it comes out black as well your scanner has gone bad. In other words when you insert an original to be "scanned" so it can be faxed or copied, it is being read as all black. Usually this occurs because the row of led's that light up the original go bad. Now I have seen in some cases, if you unplug the machine for a bit then power back up the problem goes away so try that. Test by making a copy. If this does not work then your are looking at a scanner assembly replacement or just get a new machine.
Good Luck and Thank You for using Fixya.

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Outgoing fax was received as blank


Make sure that you sent the fax face down.
If all your faxes are sent blank, there may be a problem with the scanner. Try making a photo copy placing the page face down, if your copy comes out blank then the scanner is finished.

If your photocopy does not come out blank then the problem is on the other end and not your machine.



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1 Answer

Fax is sending blank page

Make a copy on the machine to be sure it is not a problem with your fax machine nor that the original is being sent upside down. It is very rare to be blank. Black faxes indicate a bad scanner assembly.

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No power/failed contact image sensor. If under contract get replaced. It is poss. that a "standard white setting adj." could fix it, but doubtful with a black copy. -Carl

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My brother fax machine - only receives black pages

do a quick check on 2 things.
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- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

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My Canon Faxphone L80 Ptints a solid black page when we receive a fax in-it's is sending a fax correctly.

Hello sir; Try to make a copy on this machine, if copy coming out good that's means the problem happen on remoted side.

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Hello, I have a little used 18 mth old Sharp FO P610 fax machine. It receives fine but when sending the recipient receives 'black all over' pages. I have tried disconnecting the unit for an hour and...

Try just making a copy and see if you have the black lines on your copy (most fax machines have a basic copy function if it is you have dirty scan glass and on these small machines it is a real hassle to get too and clean Try Canned Air. If no black line on your copy it may be the recipients machine.

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Totally black transmissions

Copy lamp has blown, light should shine in where original is placed.... it isnt lighting the paper up, so reflection received is black hence black transmit/copy result

It is just a small specilised floro but would probally be more ecomomical to replace machine than to fix it.

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