Question about Panasonic KX-FP81 Plain Paper Fax

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Can't Copy, Receivers of Fax get Full Black Blank Page

Hello, When I use the "COPY" function, the machine goes through the process, as normal. However, my "duplicate" is basically a blank page with a few black horizontal lines running across the blank page. When I "SEND" a fax, the machine goes through the process, as normal. However, the person receiving the fax only gets a black empty page. I can receive faxes without any problems. I just can't get a copy of document and I can't send a document. I'm thinking that the fax machine somehow can't read my original document for copying and sending. If this is the case, can you please offer some suggestions to fix? Thanks for any help you can provide.

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Omnipresent, Thanks for your help. Unfortunately, the cost of the replacement CIS Scanning unit is more than what I paid for the fax machine. I guess fixing it will be cost prohibitive and I will purchase a new machine. Thanks again.

Posted on Sep 25, 2007

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REPLACE CIS SCANNING UNIT HAPPY FAXING OMNIPRESENT

Posted on Sep 23, 2007

  • HEMANT GROVER Sep 26, 2007

    Dear Camel2000,

    you are absolutely right, the cost is prohibitive,replacing the machine is a better idea.

    HAPPY FAXING


    OMNIPRESENT

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