Question about Creative Labs Zen V MP3 Player

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Zen v Black screen even when is on

The screen is black even when i turn it on, I connect it to the computer through an USC cord and the computer doesn't detect it.

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Re: zen v Black screen even when is on

I looked it up on the zen website, after looking here, and they said to gently stick a small object in the hole beneath the power button and then to hold down the play button while powering then get a screen that gives you a few options, reboot being one of them.

Posted on Sep 28, 2007

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Re: zen v Black screen even when is on

You Have to open in up and disconnecct the battery then connect it again be carful

Posted on Sep 15, 2007

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Creative Zen M:vision - can't turn on/off, permanent blue light

Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact! I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!

Jan 15, 2010 | Creative Labs Zen Digital Media Player

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Creative zen

Before coneccting player to the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. It worked for mine ! GOOD LUCK

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen 4 gb media player

I've had the same problem and stuck a paper clip in the little whole at the bottem that says reset. It's working just fine now.

May 19, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen m : after reset no logo appears, black screen,

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
try this


If that doesn't fix it try the USB cable

Feb 19, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

My screen would go black.

If your player stops responding, gently push the end of a thin object (like a pin or straightened paperclip) into the Reset hole.

Dec 26, 2007 | Creative Labs Zen Digital Media Player

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