Question about Xerox One Touch 2400 Flatbed Scanner

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Reinstalling 2400 scanner driver

Have just reinstalled windows xpro but can no longer install 2400 scanner , installs scansoft paperport 8.0 but keeps asking for xeroPnP driver disc and/or vizmicro.dll.Have tried all sorts of combinations , ie windows hardware installer but rin out of ideas . Any help greatly appreciated. Regards macross

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Re: reinstalling 2400 scanner driver

If this scanner was previously used on a Win95/8/ME system the likely hood of it working with and NTFS[3000/XP] system is slim. This is because the two system work in different ways and the scanner design for 95/8 does not recognise commands from a NTFS computer. Two thing to try Go to Mt computer/Help/Compatibility and read it up. then right click on the scanner software and click on properties/compatibility and set it to Win98- see what happens You could checkout Xerox for driver updates also. But don't hold your breath

Posted on Sep 07, 2007

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I have replaced my xp computer with one running Vista. Will the Visioneer 6600 scanner work with Vista?

The 48-bit color Visioneer OneTouch 6600 USB scanner delivers outstanding image quality by recognizing over 281 trillion colors at 600x1200 dpi optical resolution. The scanner has three convenient buttons that integrate with the ScanSoft PaperPort Deluxe software to make emailing, copying, and storing images and text effortless. The software bundle also includes ScanSoft TextBridge Pro OCR and MGI PhotoSuite III SE.

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I've just bought the xerox 2400 scanner off someone, but it doesn't have any instructions. Is it just a case of plugging it in, and scanning?

The drivers for this scanner from Windows Vista down through Win98 are here: You can also order a replacement CD with the OEM PaperPort software that came with the scanner.

You must install the software for the listed OSes before trying to connect the scanner to the computer. I can't find this scanner in the Microsoft Compatability Center listing for Win7 Compatability. If you have Win7, try plug and play (sometimes the generic driver will work but you may lose the front panel buttons on the scanner). Alternatively try the Vista drivers. (Uninstall any driver that doesn't work before trying the other.)

I hope this helps.

Cindy Wells

Apr 12, 2010 | Xerox One Touch 2400 Flatbed Scanner

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I am getting an error that says '' copy of prtection failure. There is no VRS file- import dongle connected.

You have a corrupted VRS setup - did you try to update the driver? The only way I could fix this problem was to uninstall all the scanner software (OneTouch, OmniPage, Driver and PaperPort) using the Control Panel, remove the \windows\Pixtran directory, run CCleaner's registry cleanup (might not be necessary) and reinstall the scanner software from the Xerox installation DVD. Took me the best part of one day to figure this out.

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Go on line to the Visioneer web site. You can down load new drivers, manuaals and soft ware...Roy

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Xerox One touch 2400 scanner

Go to And click on Support and drivers, then scanners and peripherals.
I also have paperport deluxe 8.0 disks out the ear.
If you want to give me your E-mail address and I can make arangements to send one to you for the price of shipping.

Apr 22, 2008 | Xerox One Touch 2400 Flatbed Scanner

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Installation software

go to the Tech Support they may have a driver down load facility- but the software like paper port may be a problem but there are plent of free software out there like picasa that do it pretty well all.

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