Question about iLO (2 GB) MP3 Player

1 Answer

Sorting... sorting... Hello. Okay, yesterday, my iLO started to act funny. It starts up and then searches and then sorts. It takes it a while before it reaches 80% sorted and when it does, it pretty much turns itself off, turns itself back on, and starts the entire process over again. If I don't yank out the battery or turn on the locking mechanism, it will just do the search/sort/turn off over and over again. Not sure what to do other than buy a new player (definitely not iLO). Any help will be appreciated! Thanks!

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  • Adema Sep 07, 2007

    Whoa! I didn't rate you! I haven't had an opportunity to try your solution. I have to buy a new USB cable. I am not sure how you received that rating.

  • Adema Sep 08, 2007

    Well, I moved my music to my computer and I reformated but it didn't work. It sorted up to 80% but then turned itself off and started over again. I am going to try deleting some music and see if that works.

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If the player allows you to add music on it via USB as a Removable Disk, then copy all the music off the player onto your computer and then format the MP3 player by right clicking it in "My Computer" and going to "Format...". Start it up without music and see how it goes, if it doesn't turn itself off, fill it with a little bit of music, then a little more until you either put your music back on, or until it screws up again. Good luck!

Posted on Sep 07, 2007

  • Ricky Burgin
    Ricky Burgin Sep 07, 2007

    Well since you kindly rated me as "not helpful" it's obvious it didn't work. In which case, the unit will be faulty and should be returned to the manufacturer for a replacement if it's under warranty. If it's not under warranty, time to find a new MP3 player.

  • Ricky Burgin
    Ricky Burgin Sep 07, 2007

    Well good luck once you get the USB cable!

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1 Answer

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This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Sounds like the download is corrupt, delete data and download a single known good mp3 file and retest

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1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.

2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

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could i ask you this question exactly how did you get your songs or how did he get his songs on his mp3 player before it started to act up email me at akiadawson@yahoo.com and answer that question thanks

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