Question about Bissell 37603 Upright Vacuum

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Bissell 37602 roller stopped spinning

The vacuum still has suction and everything sounds o.k. I have checked the belt and it is not broken. The roller has simply stopped spinning. Any suggestions on how to fix this, and were to look would be greatly appreciated. Thank you!

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  • hogboy Nov 09, 2007

    Roller stop spinning. Everything else seems fine. The roller motor spins but the roller does not.

  • Anonymous Nov 10, 2007

    roller does not turn and the light does not come on



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If the roller brush as stopped spinneng .and the brush motor still works the brush belt as broken,
you must replace the brush belt, t

Posted on Nov 19, 2007


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1 Answer

Very poor suction

Hi Tina. I understand how frustrating no suction can be for I have the same vacuum at home.

Dirty filters or clogs can reduce the suction. Here is a quick link to troubleshooting steps to assist you:

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My bissell 82h1 roller brush does not work

I think it is belt driven? a broken belt if it uses one or the belt is off the spindle most use to drive it.

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Has no suction

check the suction pipe behind the brush bar it's probably clogged ,this link is the manual..........

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Turbo brush on bissell cleanview helix stopped spinning

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful.

Ava B.
Think Crucial Customer Care

Feb 07, 2012 | Bissell Cleanview Helix Deluxe Bagless...

1 Answer

The brush will not turn and it is clean.We have suction and the belt is ok but the brush does not turn.

Check that the gray brush roller activation button is depressed fully when you want to vacuum carpet. If there is no change after depressing button, check roller and make sure there is nothing stuck at the edges that can cause it to bind. Mine had the same issue and I found a piece of thin plastic had gotten caught up in the housing at the edge of the roller. Once that was out, voila! All good again. Hope this helps you.

Oct 23, 2011 | Bissell LiftOff Revolution Pet Vac 37602...

1 Answer

The belt for the maain vaccume broke off and now with the new belt the roller will not work.

It sounds like your roller brush itself might be bad. Try holding the roller brush holding just the end caps with your finger tips, and spinning the roller. Does the roller spin freely? If no, this indicates that your roller brush's bearings have melted together. This is a common problem for Bissell vacuums, as they use cheaper plastic bearing caps. The roller brush is not covered under the warranty either.

When this part goes bad, this causes the belt to break almost immediately. If you tried replacing the belt, and it broke immediately, your roller brush has gone bad.

Here's a link to the Bissell LiftOff Revolution rollerbrush on our site;

Bissell Roller Brush for Lift Off Bagless

Please leave me some feedback, or rate my solution helpful if this helped you fix your problem. Thanks so much,

Chris Jones

Jan 07, 2011 | Bissell LiftOff Revolution Pet Vac 37602...

1 Answer

Vaccum works but will not **** up anything. i have cleaned hoses and filters

have you checked to see if the belt is attached to the brush roller? That's a common problem. Check your belts

Feb 10, 2010 | Bissell LiftOff Revolution Pet Vac 37602...

1 Answer

It won't pick up. I cleaned all of the filters. what next?

I would try changing the belt. A worn, stretched or broken belt can cause the vacuum to not pick up well. Here is a link to the belt you need and the manual which has instructions:

Bissell Lift-Off Revolution belts and manual

Nov 17, 2009 | Bissell LiftOff Revolution Pet Vac 37602...

1 Answer

I have a 3760 lift off bissell. Replace the torn

Did you get the right belt size? The belt you should have bought is this one:

Bissell 3760 Belt

Nov 08, 2009 | Bissell LiftOff Revolution Pet Vac 37602...

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