Question about HP PSC 2410 All-In-One InkJet Printer

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Printer cartridge error....Not HP brand

It keeps saying "right printer cartridge error" or something. it's a brand new cartridge but not an HP brand. I have taken it out and put it back in and still get the same message. HELP!!!! thanks

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  • joniboy001 Nov 15, 2007

    I have error with right printer cartridge as well but I use proper HP inks. Anyone have simialer issues?

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  • 24 Answers

You need to use a HP cartridge itself.....try that out....it will work !!!!!!!!!!!! You know why? Every HP printer and cartridge have a firmware information loaded onto their circuit ( copper circuit )and would function well only if they understand each other.... try it out.....

Posted on Sep 25, 2007

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Help me please, i have new HP j3508, but when i install new cartridge into my HP 3508, the message on the screen says :"Cartridge Error" cartridge on right is not intended for this printer... help me


You need to remove the cartridges, see to it that the colored cartridge are olaced in its right location the same as with the black cartridge to avoid an error.

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I keep getting a msg saying carterage error on my printer


If you DID NOT use a HP cartridge you get the error message.
If you did use a HP cartridge. Unplug the printer. Wait 2 minutes.
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I changed out the cartridge and the error comees back saying to check cartridge on right. I've done it several times and can't see thing wrong with what I done.


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Right cartridge incorrect


If it says to check the right cartridge (Black), replace it with a brand new one or one you know is good.

Walgreens will test and refill your cartridge for ~$10.00 (black).

I have heard of new OEM HP cartridges being bad.

The printer checks the cartridge level sensor and the electrical stuff.

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Installed new cartridges; keep getting error message


I'd say your using dodgy aftermarket or non HP cartridges, you could put your old ones in and see if message goes away, if having problem when using with Original HP cartridges post back and I'll did deeper for you.

I dont work for HP, I do know printers :-)

Dec 28, 2007 | HP Deskjet 5440 InkJet Photo Printer

1 Answer

Printer cartridges


Are you trying to use brand new HP cartridges? If you are using an off brand cartridge (even if it says it will work with an HP printer) these do NOT always work. If they are HP brand then you might not be removing the plastic from them all the way (check for plastic covering the metal contacts on the bottom and the back of the cartridge which could be imparing contact). Also, make sure you are seating them properly. Some cartridges require you push them firmly into place. It shouldn't take a LOT of force to do so, but it would require more then just sliding it into place.

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