Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen Vision: m does not load past the Logo screen.

Hi, When I turn on my Zen Vision: m, it loads to the logo screen and goes no further. I can hear clicking noises while it tries to load. One time it did load, but all the text was pure gibberish. Can anyone help me?

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After you turn on the player, put your ear up to the back side of it and keep listening for about 2 minutes. If the hard drive eventually stops spinning or makes a repeated clicking noise over and over in a repeated pattern then the hard drive is bad. It sounds to me like that is the case. You will need to get the hard drive replaced. You should take it to a technician, or you can also do it yourself, but be careful. The parts inside are delicate and easy to damage.

Posted on Sep 06, 2007

  • Adrienne  Roberts
    Adrienne Roberts Sep 06, 2007

    One more note: if the player is not recognized by your computer, then the hard drive is bad for sure. But if it is recognized you should try to upgrade the firmware.



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