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Curtis Mathis TV

Black Box appears on screen

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  • Anonymous Jan 07, 2008

    The black box appears on the screen and we can't get rid of it. It is not on all channels and never during commercials! (weird) We have tried correcting the closed caption as suggested, but it doesn't work. The black box covers the bottom half of the screen making it impossible to watch programming. HELP!



    rusertk@acorn.dmsc.k12.ar.us

  • JJTVFan Jun 29, 2008

    Had a big, plain black box covering 95% of the screen, but turning off the Closed Captioning eliminated! (now if I could figure out how it got turned ON in the first place...)

  • mapelisson Sep 14, 2008

    problema e igual.

  • smileym1 Jan 01, 2009

    I pressed some button on the remote... Now I have a black box on the center of the lower portion of the screen. It is not on the program listing channel nor on the commercials. I have pressed every button that I may have hit by mistake... nothing onlyb stays off for about 20n seconds and then returns. We do not have the manual.

  • leross_lrps Jan 17, 2009

    it started with the converter box a few weeks ago. same black box

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Not a lot of info your giving us, but what it sounds like is the closed caption is on. Take the remote and there should be a button on the original remote unit, or the closed caption is controlled by the menu. Good Luck

Posted on Sep 05, 2007

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Yes - the closed caption was the problem - perfect solution. thanks

Posted on Jan 31, 2009

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