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Problem transistioning between mulitple Cisco Access points

We have a large wireless application with 16 Access points. With a laptop I can walk through the site and transistion between AP's, but the phones dont migrate to the access points well. We lose communication during the transistion. Is there something I can change in the AP's or on the WIP5000 phone to reduce the communication loss?

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Hi bab77, With a laptop, when walking around, you don't notice any problem because when a data packet is lost the network send you another one and the user don't feel it. With voice it is more sensitive because, if you loose a voice packet the user notice it right away (the call drops or you here a click or something). When walking around with your phone, your network must be "smart" enough to understand it and "pass" the call to next AP. I use the Meru Networks solution system. In this case there is a box call controller in the network that is responsible for "passing" the call to the next AP without the user even noticing a drop in the call. Hope this help (and sorry for my English) RPL4

Posted on Sep 15, 2007


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This unit provides secure network access for laptops or Wi-Fi capable portable devices, which you upgrade at any time as your business grows.

A beneficial feature of the Cisco Aironet 1200 is its ability for the administrator to reset the access point remotely.

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