Question about Sansui DTV2760 27" TV

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Sansui DTV2760 27" TV

The sound on two stations (ABC and NBC) are not working and on one I am receiving a weather radio channel. I called the cable company and they said the problem is with the SAP on the television. I have tried everything I know on the remote to reset, but cannot find SAP on the remote anywhere. 1. Does the tv have SAP capabilities? 2. If so, how do I get to it? 3. If not, what else might be wrong with the sound? Comment by dotdeb99, posted on Sep 05, 2007 Thank you for such a quick response, however, I did scroll throught the TV menu and could not locate the SAP feature anywhere. I pulled down the menu and went through each of the subtitles and nowhere to be found.I thought it would be in the audio subtitle, but it was not there, so I went through each of the others and it was not there either. As far as the Users Manual goes, I have tried to locate that, as well. Can you please give me a specific pathway to find it? I am so computer challenged (frustrated). It sounds as though I am totally helpless, but I actually do hold down a job. Thanks ever so much! Comment by dotdeb99, posted on Sep 05, 2007 Sansui > DTV2760 27" TV Still need a solution for this problem? Try our Premium Assistance plan Best Solutionposted on Sep 05, 2007 By Shuttle83 Rank: Guru Rating: 89.09%, 11 votes Hello dotdeb99, Use your remote to go to the menu on your TV and scroll through the menu items, you should see the SAP feature. Then turn it off. You can also get the users manual for your TV on-line and it should have SAP instructions in it. Just remember SAP is a TV menu item, it will not be actually on the remote itself. Thank you. Comment by Shuttle83, posted on Sep 05, 2007 Ok what is the brand and model of your TV set? I might be able to locate that documentation. and point you to it. Comment by Shuttle83, posted on Sep 05, 2007 Ok I could not find a users guide, however did you see the menu item for Sound settings? If you did look for an Item that says MTS, let me know if that is a switchable menu item,ok?

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  • dotdeb99 Sep 05, 2007

    The Menu has the following: CH SETUP, PICTURE, AUDIO, LANGUAGE, V-CHIP SET. I went to the AUDIO and it has: Balance, Surround, Stable Sound, Base, Treble, and that is it. No MTS.

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Since nothing else has worked, are you sure that the SAP function on the Cable Box is not turned on?

Posted on Sep 07, 2007

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Hello dotdeb99, Use your remote to go to the menu on your TV and scroll through the menu items, you should see the SAP feature. Then turn it off. You can also get the users manual for your TV on-line and it should have SAP instructions in it. Just remember SAP is a TV menu item, it will not be actually on the remote itself. Thank you.

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