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Aspire 3500 - Keyboard not working

Hi I have this problem where I can't use my key board to log into my computer, no keys work what so ever. I've also tried taking the battery out but no power gets through to my computer but it does when the battery is in??? any suggestions?

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Re: Aspire 3500 - Keyboard not working

Have you ever seen what lurks under that keyboard especially to the Laptops I imagine you have?. There are these complicated paper looking wires that connect from socket to socket one of them I suspect may have dislodged thats just guessing mind you thats why the keyboard is failing you. You've explained no keys work what so ever. I did a google search for your type of machine but couldnt find a picture perhaps Im tired and its 12 midnight nearly and so cold down here Im not thinking straight. I see by your name you are Māori or could be yeah good old kiwis whititera (The Sun Shines). Leave a comment here Ill come back to you tomorrow might be able to show you how to get the keyboard going again.. They dont normally "pakaru" you will know what I mean...goodnite

Posted on Sep 06, 2007

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Hi Janis552,

Thank you for bringing the problem to my attention. Sounds like the the particular keys you mentioned is not working anymore. One way to test the issue is to log to the BIOS menu. Turn off the computer and wait for 10 secs. Turn on the computer and keep on tapping F1 or F2 to go to BIOS menu. Once you are inside the Bios menu test the keys that you mentioned if they will react. If there is no reaction to the keys then the problem is the keyboard itself. You need to repalce the keyboard. You may call Lenovo tehc support at 18774536686


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