Question about SanDisk Sansa e260 MP3 Player

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Sensa e260 will not go to main menu all it says is LOAD MAIN IMAGE FAILED SWITCH TO RECOVERY MODE happend after i tried to add songs with windows media player.

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Re: sensa e260

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. Best of Luck.

Posted on Sep 06, 2007

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My mp3 Sansa e260 is stuck on disconnected. How do i get it to be conneced.

on main screen 1 massage showing load main image failed switch to recovery mode

Jan 06, 2011 | SanDisk Sansa e260 MP3 Player

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My e260 is saying "load main image failed switch to recovery mode" what that means

Load main image failed, this is a firmware error, (this does not have software like a computer)

Recovery mode, the player tried to recover from the error.

The player has firmware updates that where put out by the MFG because of problems.

You have to read the manual, carefully and follow it to the T.
because you need to update the firmware on the player.

This is there website.

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Sansa 260 R load main image failed message


The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.

When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk sansa e260r

if you still have the software that came with it (and installed) plug your sansa into your computer....the software should recognize it...then look for a button that says "repair" or "format" im not familiar with the exact program but i know your problem all too well...*shudder* what that will do is it will REMOVE all the songs from the sansa...but if their still on your computer you should be fine...then it reinstalls the firmware(the codes and software that make it work) then you just have to re-addall your music and your all set :) if this doesnt work feel free to repost here :P

Feb 05, 2009 | SanDisk Sansa e260 MP3 Player

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My sansa e260 dosent read in the computer

well if you are trying to use itunes, then it won't show up. Only ipods or iphones do.

Nov 17, 2008 | SanDisk Sansa e260 MP3 Player

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Aug 05, 2008 | SanDisk Sansa e260 MP3 Player

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i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

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Download the Sansa Recovery Tool from sandisk's website

Jul 06, 2008 | SanDisk Sansa e260 MP3 Player

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Donwload the Sansa Recovery Tool form Sandisk's website

Jun 26, 2008 | SanDisk Sansa e260 MP3 Player

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