Question about Jabra BT500 Wireless Headset

5 Answers

Jabra BT500 won't turn on or indicate charging

I'm not able to switch on my headset and also i dont see any LED lighting up while charinging. What could be the problem? Pls help

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  • kippyB Jan 26, 2008

    I have the same issue.

  • chaz4 Feb 08, 2008

    I plugged it in to charge and the red light came on. After some hours, I looked and the light was off. Now there's no way to either charge it or turn it on.

  • Anonymous Feb 09, 2008

    This is the same problem I'm having. I plug it in and the LED flashes red then green then off completely. It won't turn on and it doesn't appear to be charging.

  • Anonymous Feb 12, 2008

    worked great one day, now no lights and won't turn on.

  • Anonymous Feb 15, 2008

    I'm in the same boat. Just got the headset and don't know if it's charging or not. No LED indication whatsoever. I've tried difference wall sockets, the PC. Nothing.

  • Geoff Champion
    Geoff Champion Feb 25, 2008

    Was having the same problem with 24hr old Jabra BT500

    I clicked the small button near the mic and low and behold it works again


    Try it. it may work for you

  • Scoutz Feb 26, 2008

    This is the 2nd BT500 bluetooth that I have had that all of a sudden, inexpliciably, will not turn on even after lengthy charging. No light will come on when hooked up to charge.

  • Anonymous Mar 07, 2008

    Apparently the saga continues. Have same experience as others have posted. Plug it in, LED quickly flashes from red to green, then off completely. After more than 4 hours of charging, no signs of a charged battery (LED not lit), and none of the switches seem to activate it. Compared the connection carefully with the manual diagram to ensure it's connected in the right direction, so I've ruled out that as the cause. No further clue as to what's wrong or how to correct it.

  • Jennifer Alverth Barnes

    Same problem! Paid up for this one and still use my cheap H500 by Motorola simply because it works.

  • racer_rr Apr 27, 2008

    Same. LED red to green to black.

    I found info elsewhere that if you plug the ac adapter in wrong to headset it will fry the battery. The adapter is not very fool-proof.

  • Anonymous Oct 28, 2008

    Same problem here.  Piece of ****.

  • jave vass Jan 03, 2009

    i hav a bt 135

    weneva i try 2 charge it , the blue charging lite appears for 20 sec and goes off ......

    can any1 tell me whats wrong with the handset and what shud i do


  • Anonymous Jan 16, 2009

    same problem light green 2 red when charging aaaaaaaaaaarrrrrrrrrrrrrrrrrrgggggggggggggghhhhh

  • jose142004 Jan 26, 2009

    same problem im depreesss

  • Jennifer Alverth Barnes

    Same problem! Flashes from red to greenand then "poof" nothing! I paid up for this model and I still go back to my Motorola H500 which I'm not thrilled with it's looseness onn my ear, hence the reason I bought this one. Now it's garbage!

  • zahid Jul 21, 2012

    i have same issue , when i put on charge blue light came but in 4 second slowely disappear



5 Answers

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Here is what you do, first get yor headset, hold it up in the air, then grad a hammer and smash it, that should do it.... Hope this was helpful

Posted on Sep 30, 2008

  • John Price Aug 14, 2011

    I will try this 1st. I emailed jabra and they gave me an overseas number so I believe it will be cheaper to buy someting else. After reading the post I know I will not get any help.


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Hello all...

I had this exact same problem, and had a couple hours on my hands to kill, so I opened up my headset. ***PLEASE NOTE - This WILL void your warranty*** Once the headset was open, I took a quick look around, and noticed that one of the leads that attach the rechargable battery to the little circuit board was not connected. Being somewhat handy, I was able to use my soldering iron to re-attach the lead from the battery to the PCB. I plugged the unit into the charger to verify, then carefully put everything back together. A little dab of superglue in the joint above the volume controls, and my headset now works great! Be careful when putting the unit back together, as the first time I re-assembled it, the lead came off, and I had to take it all apart and re-solder it. The circuit board will move out of the way slightly (pulls away from the case) in order to give a better angle to solder the lead. It does not fully detach though, so be careful. In total, it took about 30 minutes of my time, which is way cheaper than a new headset =)


Posted on May 19, 2008

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I have the same problem about to use your technique...But wanna know how you opened it man...I wanna know ur way before I do anything and spoil the headset..

Thanks in advance

Posted on May 30, 2008

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I opened mine using a knife under the blue part, you CAREFULLY pry the blue off with it's adhesive, then you are left with two T6 torx screws, you remove those and careful not to lose the volume buttons. Then the main circuit board is all one piece and comes out easily.


Posted on Jan 03, 2010

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Jabra BT500

I had a very similar problem. Your headset is most likely defective. Call Jabra at and they'll replace it for you if you still have the receipt where you bought it from.

Posted on Feb 05, 2008

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