Question about Zenith XBS344 System

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Surround sound help

There is no sound playing from the reciever to the speakers. I can see a picture and hear sound through the television speakers but not any surround sound when a DVD is played or the tuner.

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A few questions... What components are involved? How are they connected? Can you hear sound from the speakers for any other input device i.e. radio, cd, vhs, etc.? I suspect that there is an issue with the way the system is connected. I have the Surround sound output from my DVD player connected to the digital surround sound input on my reciever. I'm using digital coax cable (looks like a "normal" RCA cable), not the optical fiber connection. I had to buy a special cable for the digital surround sound. A normal RCA cable would not work. I don't know why. If you're using a similar connection, that could be your issue. make sure that the output and inputs you're using are compatible. A digital surround sound connection (in or out) can't be connected to an analog connector (in or out). Remember, Digital to Digital with a Digital capable cable; Analog to Analog with an Analog capable cable. If this is not your issue, post back here with more info and we'll see what we can figure out.

Posted on Sep 05, 2007


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Posted on Jan 02, 2017


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1 Answer

Two of my speakers are not working -no sound

If they are the rear surround speakers, they will not produce sound at all times, check this with a surround sound movie that will engage the speakers. Check the settings on the reciever to be sure you are in the correct surround sound mode, and check the movie menu to be sure you are playing in correct format. Also check that wires are correctly installed, observing polarity, under terminals at both the speakers and at the reciever. I hope this is useful, but not being onsite these are just a few troubleshooting tips to narrow the problem.

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Does you Tv set have optical out? If so might I suggest running HDMI into your television set from the PS3, then run an optical audio line out from the tv into the optical line in on your HTIB

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you have to go to the setup for the TV audio and change it to audio out, not speakers.

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Reciever only allows 2 channels(speakers) at a time.

If the amplifier is not receiving a surround sound signal, you will get nothing from the rear speakers and probably nothing from the front centre. Play a dvd in dolby surround and it will work.

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Just hooked up Coax cable; now talking is barely audible

is the center speaker turned up in the reciever speaker settings? each speaker can be adjusted to a level that is higher or lower or all the same as the rest. also is the dolby digital turned on in the reciever settings? and changing the surround sound pre set sounds can also improve the type of audio you are listening to in 6.1 surround sound

Dec 31, 2008 | Sony STR-DE597 Receiver

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Connect to dvd player

On the back panel of your tv you will see two audio inputs labeled AUDIO TO HI-FI. Plug your surround sound audio jacks, ( red and white ) into that. Plug your video jack ( yellow ) into what ever number input you are going to use for dvd, if needed. This will allow you to watch tv and hear it in your surround sound. You should also go to menu- then- audio option and turn off your tv internal speakers, this will allow your tv remote to control your volume of surround sound. Hope this helped.

Sep 07, 2008 | Hitachi 51F59 51" HDTV Projection...

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Sound problem


I have a creative SoundBlaster LIVE! 24 Bit External Sound Card and this annoyed me for weeks.

depending on your surround sound reciever depends on the solution.

i have an Acoustic Solutions surround sound system with coxial and optical inputs, aswell as stereo red & white jack inputs.

not knowing the method or connection your using makes it difficult to give you a single solution so i'll list a few.

The soundblaster software shoudl include the Creative Audio console with all sorts of effects, one is CMSS (CMSS-3D) Stereo widening which is still stereo but gives a surround sound effect.. but i'm guessing you payed for 5.1 and you want 5.1 onto the next part

5.1 surround sound can only be produced when the actuall audio your playing contains 5 channels of audio, for example you cant play a stereo song in 5.1 surround sound without some sort of hardware or software sound manipulation. Luckily my surround sound system has Pro Logic II built in and some other effects which convert a 2.1 signal to a 5.1 signal and it works brilliantly. I'm not sure of a software alternative.

setup for your soundcard will be different under XP and Vista also, but there should be a properties option for your sound device where you can select your speaker setup such as headphones, built in speakers, 2.1 speakers, 5.1 speakers, 7.1 speakers and you should be able to manage this from the creative software.

If using Coxial / Optical or SPDIF under vista you MUST set the playback device as SPDIF, at least you have to with my sound card and drivers and seems to be a limitation of the actual sound card drivers for vista.

Personally i was looking forward to hearing the windows login melody in 5.1 surround sound too, but this doesnt happen.

Infact i find that almost all programs bar a few will not play Dolby Digital or DTS 5.1 surround sound via any or my output options hence the next solution..

if you have the 5.1 sound but winamp simply just plays it in stereo try the following.

You need to use DirectSound Output:

Preferences (Ctrl-P) > Plug-ins > Output > Select "DirectSound Output"

That should work in most cases, but if not, then:

Checkmark: "Allow hardware acceleration" in DirectSound Output config,
and make sure your sound card/chip is selected as Output Device.

Note that any changes will take effect only after playback is restarted.
In some cases, a Winamp restart is required.

If that doesn't work make sure you have the latest version of DirectX
(v8.x or higher is required)

Winamp 5.25/5.3 and higher:
For actual multi-channel files (ie. aac/wav/ac3/ogg/wma files encoded in 5.1ch surround, as opposed to standard 2-channel stereo mp3's), you need to checkmark "Allow surround sound" in 'Winamp > Prefs > Playback' for the music to play in its original 5.1 channel format (Note that this setting is checkmarked by default).

Windows Vista:
In addition to the above instructions, Vista users will also need to go to:
Control Panel > Sound > Playback tab > Speakers > Configure:
Select: 5.1/7.1 Surround.
Control Panel > Sound > Playback tab > Speakers > Properties > Enhancements tab
and checkmark "Speaker Fill"

Hope this helps

Anthony Kinson

Apr 22, 2008 | Audio Players & Recorders

1 Answer

No Sound when I play DVD's

The optical connection on the TV is most likely an input, not an output. You need to connect the Xbox to the receiver, then the TV. If the receiver does not have a HDMI input, use another audio or digital out from the Xbox to the receiver.

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1 Answer

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it is highly likely that you're TV is outputting mono sound, hence the left channel only. check your physical connections to the TV and the balance / channel volume on the television as well.

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