Question about Kenmore Elite 45986 Front Load Washer

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Error code for kenmore elite he2 plus

Please help, I have only had my new washer 9 days and already having an issue with my machine, it will not start after pushing the start button, it will only display a F 01 error code, and after reading the manuel, the trouble shooting section explains a possible fix but, that is not working and I am very upset that I now have to wait three days for a technician to come out to look at the problem and hopefully fix it..... I am very happy with the way it washes the clothes however I am not happy that I am already having problems after 9 days of use! Any info is appreciated!

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Re: Error code for kenmore elite he2 plus

There is a tech sheet inside your washer that explains all the error codes. You will have to remove the lower panel under the door to access it. Its usually mounted to the inside of the lower panel on along the interior walls of the cabinet. There will be instructions on how to enter diagnostics mode and a full list of error codes, followed by procedures to follow on how to correct. Also when you take the cover off you will see a white drain that is covered. Turn it counter-clockwise and remove it - but be prepared with towels because this is the lint catcher and there will be water in it. Clean it out and use a flash light to look up the hose area - I found a lot of loose change in mine.

PS Don't tell Sears I told you where they keep their "secret" error code list. Don't you find that irritating? The repairman would have come to your home, opened the washer, and read the tech sheet right in front of you - then charged you for it. Good luck.

Posted on Sep 03, 2008

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Re: Error code for kenmore elite he2 plus

Thanks, I will try this. Our 4 month old washer is stopping with a F24 code problem, still under warranty, but service repair folks are on strike or something I am told.

Posted on Oct 25, 2008

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Re: Error code for kenmore elite he2 plus

I had a f-24 code, water temp sensor. I ran the rinse and drain to get my clothes out. I then pulled the power plug out for 2 minutes, and plugged it back in. I restarted the load over again with no problems.

I then followed montycarol's advice to get the tech sheet, and clean out my lint filter. I also checked the same area in my dryer and found it's tech sheet. Both are now with the intrsruction booklet for each.

MANY THANKS to montycarol.

Posted on Sep 21, 2008

Re: Error code for kenmore elite he2 plus

I suggest that you take it back.  I just bought an HE2 plus and have been getting F 20 error codes. I had a repair man come and look at it and he said it was something with the control/mother board. I received a new one after they could not fix the problem on the old one and it is still giving the F 20 errors!  Kenmore stinks! Take your washer back to the store and get a different brand!

Posted on Oct 12, 2007

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“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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