MP3 PLAYER PROBLEM (by 8 users)

Hello, i hope you can help me.

I bought an mp3 player today from asda and its called DURABRAND S08 (256MB) MP3 PLAYER OR DIGITAL AUDIO PLAYER. I had an user guide among other equipments in the pack. First of all, i have put the little cd into Pc and followed the instructions on the guide book. It said click the Step.exe to start driver installation. Follow the on-screen-menu to complete the installation.. I have finished the installation. On the step2, it wanted me to click close button and restart the computer when reach the following screen on the book. ( the screen of mp3 player utilities V1.28) I have restarted my pc. After those introductions, there was a title called "converting .ACT audio to .WAV adio." in the guide book. I have ignored that title because i didnt have any .ACT aduio i wanted to convert into a .Wav audio. THe next title was "formatting the internal memory". I followed the steps which told me to "connect the USB cable to mp3 player and my computer." I did it. The second step wanted me to "click on start button, select programs > mp3 player utilities 1.45 > mp3 player disk tool" which i accurately did. On step 3: it said that "the following screen will lunch" ( the screen of mp3 player disk tool) but it didnt. Instead of that, an error appeared and it was this: "not detected removable disk! please check the disk connecting, or reboot system." i checked the disk and usb cable, it was perfectly plugged into pc. I am using Windows XP. I cant download any mp3 or WMA tracks into the mp3 player because on the "my computer" place, there isnt a removable disk on the window as i need that to drag the songs. I am waiting an answer as soon as possible. Thank you very much.