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Touchpad problems with Whirlpool Gold

I have a Whirlpool Gold side by side with the ice dispenser in the door. There is a touch pad you can select how much water to dispense (liter, cup, ounces). The problem is that you can hear several beeps and then the cups and ounces light both light up at the same time and you cannot operate the buttons while this is going on. Also the display window that shows the amount of water dispensed shows a bunch of symbols and numbers. Thanks for your help in advance.

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SOURCE: Whirlpool Side by Side Refrigerator Wont dispense ice

if you lift out the ice bucket you will see the "gear" that turns the auger. The gear is metal but the part on the bucket is plastic and this can become stripped out. Also check that there is not ice frozen around the bottom of the bucket where an ice cube may have lodged the chute door partially open and melted some of the ice in the bottom creating a blockage.

Posted on Nov 11, 2008

  • 294 Answers

SOURCE: Water keeps dripping after it dispenses water thru the door

When you push the button, the CLICK you hear when the water flows is the Water delivery solenoid opening to let water thru, then snapping shut when U R done. The Spring is weak (prob wrong type, size, strength at factory) or the valve seal is cracked, torn, hardened or crushed.

Since all this is inside the door, you will either have to take it apart to see/fix/replace.

Quick fix: turn down the water pressure coming in(?)

Call Mr. Handyman to fix.

If under warranty - they might fix this for you for free
If this is a factory defect, there might be a recall in place for repair/replacement parts

Googlee both - Make/Model + Dripping Valve + Recall
Good Luck!

Posted on Jan 17, 2009

  • 3361 Answers

SOURCE: ice maker will not dispense the ice

The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

Posted on Mar 23, 2009

  • 462 Answers

SOURCE: water from dispenser slows down while filling cup

If your water is slowing down the screen on the water valve may be stopped up or the filter (if it has one, when was it last changed?) or line feeding the refrigerator may be stopped up or the water valve its self may not be opening all the way and staying open.

To eliminate 3 of the external problems take the water line off the fridge and run some water into a pan and open and close water like at your kitchen sink and see if the water slows or speeds up noticeably while running into the pan. If so the problem is in the water line. While you have thew line off remove and inspect the water inlet valve screen and replace the hose washer (if so equipped) this brings your problem if you have not found it yet to the inside of the fridge. Usually on the corner of the door hinge the water line makes a turn up to the dispenser inspect it there and see if its twisted or kinked. Also there is a water resiviour inside the fridge look there for the same thing and possibley where food may have been forced agianst the line.

If you still dont find it by now I'D have to know what you did find and where.

If this helps you please rate me with as high a rating as you can and thank you for using fix ya.

Posted on Apr 20, 2009

  • 2 Answers

SOURCE: Ice dispenser doesn't drop ice. Cup doesn't

ice maker don't work

Posted on Jul 11, 2009

  • 1606 Answers

SOURCE: My whirlpool gold ice maker produces ice just fine

Remove the bottom kick plate , and make sure the bottom coils are clean of dust , lint , pet hair , etc .

Posted on Sep 09, 2009

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We have a GE profile side by side stainless steel refrigerator. The control panel touch pad does not function.

The electronics behind the touchpad may have failed. You usually change the whole panel/pod as a single item - could be expensive and perhaps something else has failed, so it could be a waste. First check all connections to it are dry and not corroded. if they are OK Try to buy a used panel/pod on ebay, then change it

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The touch pad inside the fridge will not arrow down how can we resovle this/

its most likely a board related problem...anytime the touchpad does not respond ..its usually the board..there are exceptions and those are a defective not see many of those however...Bruce Denton

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1 Answer

My Whirlpool Gold side-by-side refrigerator GS6NVEXSL00 wont give me the ice out the door. It makes ice, but when I press the button on the door nothing happens. Seems like the button went out. HELP!

Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.

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1 Answer

Whirlpool Gold Side By Side Ice Dispenser Problems

Instead of what you think the sound is, try and see what is happening when you actuate the ice lever. open freezer door, depress the door light switch, or tape it closed. now actuate the ice dispenser lever, does the flapping door open, that which opens to allow ice from bucket into your glass? Now look at the bucket itself, do you see the gears rotating? remove the bucket from the door, and repeat, do you see the auger shaft rotating?

Either of these are a complex repair, one I would not recommend DIYers to try on their own, for they require taking the door apart, and if not done right, your door may not close properly. Normally I have no problem advising a repair, but there are some i dont, this icemaker system, and compressors.

Visit for refrigerator service or to ask general refrigerator questions.

Dec 11, 2009 | Whirlpool GS6NVEXSL Side by Side...

1 Answer

In-door water dispenser drips water

replace water filling valve as it probable has dirt between valve seat

Nov 20, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Ice Dispenser not dispensing ice

Remove the top freezer door hinge cover and disconnect the plug there . This will remove power to the dispensor . Remove the dispensor grill , and also the 2 screws at the bottom of the dispensor front . Lift the front up and out , and remove the plug on the front . You should now see the white switch bracket . On the left side , is the ice dispensor motor switch , when usually , one of the spears holding the switch breaks off , not allowing the ice dispensor to work . If this is the case , the part number is 2180226 . Only held on by 2 screws . When/if replaceing , be sure to put the plastic spacers in the correct position next to both switches , and be careful not to break one of the spears , holding the switches .

Oct 31, 2009 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

1 Answer

Ice machine makes ice but doesn't dispense when the lever is pres

I would check for an electric "flap" that opens & closes when ice lever is depressed. My GE has one and it has been fouled before causing the ice to be stuck inside the door. Hope this helps!

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3 Answers

Replacing the Ice dispenser motor on Kenmore elite refrigerator?

There is a small door under neath ice maker shelf (literally) w/ 2 small screws that keep it in place,or a button that can release ice maker on the rt. side of machine. Good luck!!

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