Question about Acer Aspire 3690-2196 Notebook

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Acer i cannot use my web cam ,, it was working when i bought the lap top but when ik upgraded my windows it would'nt work when i turn it on it says;a web cam was not found or is not working properly, it is a builtin camera, its just a bit annoying when it was working no problem before i upgraded an all of a sudden its not

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  • djbigbrian
    djbigbrian Jun 16, 2008

    I have a similar problem with my Acer Aspire 3100 webcam, I've tried every available driver for this series but still no luck. I recently had to format my laptop.. before the camera was working fine. Now all I get is a gray or white box whenever I click on the "acer orbicam" in my computer! I badly need help. Here are the drivers and versions I have tried: Acer Orbicam Logitech 10.4.0.1319, bison_v5.0.0.8c, AcerOrbiCam(Bison)_v1.0.0.19, Bison_CCD_5_0_0_10f WEBCAM, AcerOrbiCam_v1.0.11(suyin). And everytime I had to unistall and reinstall and restart my computer, but nothing is working..! I'm running on XP SP2 by the way. Thanks Alot!

  • Anonymous Apr 22, 2009

    I haven't changed my system and I am having the same problem with the gray box when I try to use my camera.

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If you upgraded to vista it's a different driver, you need to find out if you have a bison or logitech http://support.acer-euro.com/drivers/notebook/as_3690.html

Posted on Sep 04, 2007

  • andrew pester
    andrew pester Sep 04, 2007

    look under windows vista and then drivers and utilities and look for the bison or logitech

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