Question about Canon PowerShot SD550 / IXUS 750 Digital Camera

5 Answers

Canon SD 550 does not work when flash setting is ON

I cannot take any pictures when the flash setting is 'ON'. This problem occurs when the camera is either in Manual or Auto mode. All settings with the flash On like red eye reduction, auto flash or slow sync dont work. The shutter release button seems to not go further than half press. The picture does not get taken. The camera works normally when I turn off the flash. I tried the last resort by reseting my camera to factory settings. Does anyone have an idea why this might be happening? Any solutions out there? Thanks

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  • miapick Nov 27, 2007

    same problem. no photos on auto or manual when flash is on.

    no solution from local "pro" shop.

  • FiveStar70 Dec 07, 2007

    Exactly the same problem with my Canon PowerShot SD550. Have you been able to get the camera fixed?

  • Anonymous Dec 19, 2007

    same problem here...cannot get the picture to take with the flash on. Very frustrating. Took it to a local camera shop and they said it would be $134 to send it out to get it looked at. This is not a good answer! Any help?

  • Anonymous Dec 20, 2007

    I have the same problem, 

    Please help me.

  • Julie Z Dec 25, 2007

    Same problem.....tried many approaches to fixing, even purchasing a new battery pack because I also keep getting a message that says "change battery pack". The new one all charged up made no difference.

  • MccW Dec 27, 2007

    Going through the same thing.
    Checked internal connections and visual inspection, no help.
    Thinking of replacing the flash circuitry from a donor camera ( SD500 , 550 or IXUS 750 )

  • Anonymous Jan 23, 2008

    same problem, has anyone heard from canon?

  • kayjayjordan Mar 08, 2008

    the camera works fine when the flash is not on but it is like i am only pushing the button half way to take a picture and it is very annoying! how can i fix this? also, the battery seems to not be keeping a charge....whats up with that?

  • Anonymous Apr 01, 2008

    it works fine with out the flash

  • Martin Apr 22, 2009

    My Camera is about 2 years old and I have the same problem with the no picture when flash is 'ON'.



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I have the same problem. Cannon customer support says it will fix this for $119 + 8 for shipping... or you can get a refurbished SD 800is for $140+10 for shipping with w/ a 6 month warranty... what a deal ;~)

Posted on Mar 27, 2008

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I replaced the flash circuitry and it still doesn't work. Does your camera make a sound like there's something loose in it? Mainly the flash circuitry part. I bought a new one and that one also makes the strange sound. I'm not sure if I should ask for a refund.

One thing I noticed while doing the replacement is that the camera behaves as if it doesn't detect the flash circuitry. what I mean is, when I took the flash circuitry out and powered it up, it behaves like it does with that part in it. So it seems like there's a connection problem where it doesn't not detect that the flash is there.

Posted on Apr 18, 2008


Have the same problem. Any solution?

Posted on Apr 02, 2008

I bought a new camera, an olympus. It was cheaper than getting the canon fixed, or should I say, just sending it back to canon to start. With obsolecence, I intend to buy the cheapest electronics since they only last about 2 years regardless of price. It's too bad, I liked the canon a lot. Corporate America rules! Julie Z

Posted on Mar 27, 2008

Flash charging circuitery is not working .Better to take it to your nearest service expert.

Posted on Sep 16, 2007

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