Question about Brother IntelliFax-2820 Laser Fax

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Intellifax 2820 I can't receive a fax, also the sleep mode is on. Would that have something to do with this problem. Hoa do I take it off?

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Re: intellifax 2820

What does call pick up mean when receiving a fax?

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Re: intellifax 2820

Make sure it is set to autorecieve and not manual recieve, not too sure off the top of my head where in the menus you go to switch off sleep mode but if you print out a "Menu Map" this will show you every part of the menu and which to select to change it Hope this helps Cops

Posted on Oct 08, 2007

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1 Answer

How do I get fax out of sleep mode


If you are asking how to shut off sleep mode the follow this procedure. Press START and OPTIONS simultaneously. Press the up or down arrows to select off. Press MENU SET. Press STOP


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DR mode means that the distigntive ring feature has been activated so it will not let you change receive mode. You need to turn off DR first. Press menu/set then 2, 0, 2, then press the down arrow till you see distigntive off then press menu/set.

Now you should be able to change the receive mode to fax only!

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most new machines have a fax block mode to eliminat unwanted faxes coming through, just reset your fax machine to factory setings and then re load your personal data , this should rectify this problem

Apr 12, 2010 | Brother IntelliFax-2820 Laser Fax

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Brother Intellifax-2820, will not print incoming faxes. It rings, says it's receiving data and thats it. Yes I have paper in tray. Sends and copies fine.

You need to make sure that your machine is set to "FAX" mode,not"PHONE"mode and that it is in "AUTO"receive, not "MANUAL"receive mode.

Oct 04, 2009 | Brother IntelliFax-2820 Laser Fax

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We have a Brothers Fax 2820 that continually stays in the sleep mode. How can I take if off the sleep mode.

Press Menu/Set, 1, 6, 2.
2 Use the dial pad to enter the length of
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Our Brother Fax Machine 2820 stays in sleep mode. How do we get it out of sleep mode?

Machine goes into sleep mode when not being used When it recieves or you copy something it will come out of sleep mode If its not recieving then you need to check your recieving settings

Jun 10, 2009 | Brother IntelliFax-2820 Laser Fax

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Sleep mode

Have you tried to unplug it, and leave it out for a few minutes, then repower, this clears the volitile memory.


Apr 17, 2009 | Brother IntelliFax-2820 Laser Fax

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Able to receive fax but cant send

sleep mode is just a status of the machine when it is in idle cannot turn this off however you can delay the time before the unit goes into a sleep has nothing to do when you are sending out here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

Nov 18, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Cannot receive faxes...... display on the message panel sleep MNL

The machine is set for manual (MNL) answering - hit "receive mode" until is says "fax only" or "Fax/tel" etc. depending on what mode you want the machine to work in again.
Just resolved the same problem on mine.

Jan 03, 2008 | Brother IntelliFax-2820 Laser Fax

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