Question about SanDisk Sansa m240 MP3 Player

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My sansa e200 is frozen and none of the buttons work

The screen is on and it just froze in the middle of playing a song, and i dont know how to restart the damn thing

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  • jason pratt Sep 04, 2007

    thanks dog, now how do i load songs on the damn thing?



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Try resetting your unit. Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again. Hope this helps:) Jason

Posted on Sep 04, 2007


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1 Answer

It froze up and the songs dont play right

It could be that your HD is going. Although you might want to reset it.

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I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....

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1 Answer

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you hae a croupt file
erase disk completly and reinstall your music
this appen to me all the time whn i get a bad song down load
let m know if you need any more help with this
richard from chicago

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I was told to hold the power button for 20 seconds, this should reset the player. then turn it on and it should work, mine did. hope this helps

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just hold the power button until it turns off. It worked for me.

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