Question about Brother IntelliFAX 2800 Laser Fax

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Brother fax 2800

Won't turn on......checked phone lines, check outlet - everything is ok. wondering is there an on and off switch? i have unplugged it, moved it, nothing.

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Re: brother fax 2800

Check the fuse,rectifiers in the power supply board of your fax machine

Posted on Sep 21, 2007

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Try to unplug the handset and try again.

Unplug the phone cords from any shared devices.

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Make sure the phone cord is plugged into the LINE port of the fax machine.

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If you have a hand set try to use it as a phone. If no dialing tones are present check the phone line connection. If the fax is well connected there is a good chance that you need a part for the machine.

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It could be that your sending fax is sending paper not facing the scanner. In that case tell them to turn the paper over to send. Other than that, it could be that the telephone lines are so dirty that the fax protocl fails at the check frame signal. You will have to adjust the equalisation and line attenuation. Don't count on the telephone company to help you, they always want you to do everything 1st before they will admit to any fault on their part.

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what you want to do is unplug for a couple of minutes while checking to make sure there is paper jammed anywhere in the machine, remove all your paper from supply as well. then time how long it take to warm up or the error code comes up.


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It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.

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Make sure you have the telephone cord plugged into the jack marked "line"

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Make sure that the proper phone number is installed in the fax.Also that they are not sharing the same common line.

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please check the telephone line may be not giving complete tone if telephone line is OK then there is the fault in the electronic board

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