Question about Samsung E340 Cellular Phone

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E340 supposed problem

Good day. My daughter has had a Samsung E-340 for 13 months (as luck would have it, one month outside of warranty). The phone developed a slight problem, it froze occasionally while my daughter was creating a text message. We took it into the agent who immediately sent it away for "repair". We received the phone back with a R340.00 bill and we were informed that it was a software problem and the software needed to be reloaded - rubbish. They cleared out the phone of all text messages as well as phone numbers - I thought it was good practice to inform the customer before this was done. We switched on the phone, it froze immediately, and continued to do so on a more regular basis. We returned the phone for a second time, this time we were informed that it was not the phone but the network - rubbish. If it was indeed the network, all the phones in Pretoria would have been sitting in the agents office. The phone was in an even worse condition, the screen flashed at will and just switched off on it own accord, we returned it again to the agent and he himself acknowledged that is was in a much worse state that the previous visit(s). The phone was returned once again, this time the phone didn't even switch on, the agent tried a new battery and still no joy. The excuse this time was that this particular phone does deteriorate gradually and then die completely. I find this hard to believe, especially after only 13 months. This is not a good advert or indeed support for what I think is a good product, until of course our recent experience. Is there anyone out there who can help us with this rather painful problem. I repeat, not only is the publicity bad but the actual support does not exist. Kind regard

Posted by on

  • masteral Jul 21, 2008

    I had my phone in for "software upgrade" as it froze most of the time when I was in sms mode.

    Now my phone does not switch on at all.

    Also outside warrenty.

    What now Samsung?, What now?.



6 Suggested Answers

  • 2 Answers


Hi there,
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Posted on Jan 02, 2017

  • 97 Answers

SOURCE: Samsung Cell phone refusing text messages

Th D900 has a maximum number of text messages that it can store. It's 200 messages plus whatever can fit on the sim card. It doesn't matter if you have other memory free, this limit still applies. Try deleting some text messages from your inbox, or your sent items, if you tend to save your sent messages. Also, check the drafts box.
If you are talking about a different phone model (A900??) I don't know if this applies.

Posted on Nov 09, 2007

  • 17 Answers

SOURCE: Samsung SCH-u740 problem - front screen stays on and speakerphone switches automatically

I would recommend a hard-reset of the device. Keep in mind that this will delete all of your contact information and customized settings.

On a side note, be careful not to accidentally press the speaker-phone button on the right side of the phone during a call. I used to have this phone and I would sometimes do it without even realizing it.

Posted on May 02, 2008

  • 1 Answer

SOURCE: problem with my samsung SGH-j600 phone

My touch sensative buttons have stopped working is their any way of fixing this problem??

Posted on Aug 14, 2008

  • 28 Answers

SOURCE: samsung sch-870 won't send or receive text messages

ok the only thing i could say is to turn off the phone and remove the battery for about half a minute this would fix the problem hopefully. or try calling your service provider. I have telus and when that happened to me with the same phone i called them and they reset my network. they might have a problem doing this, so the easiest way to get your network reset for your phone is to tell them that you forgot your voicemail pin. when they reset your voicemail password they reset your network at the same time. hopefully this is answer your questions and get your sons cell working again.

Posted on Feb 13, 2009

  • 1 Answer

SOURCE: samsung j600 tone received when text message sent

go to menu > messages > settings > text messages and uncheck delivery report. good luck.

Posted on Jun 05, 2009

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