Question about Acer Aspire 5600 Series 5630-6951 Laptop

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Acer Aspire 5633WLMi Laptop

It doesn't recognise the power cable! The cable is switched on, plugged in, and the light on the adapter box (excuse the lack of technical vocabulary) is on. The amber battery light flashes for about 1 second in every 5 when plugged in, not at all when not. When the laptop was on, it wouldn't recognise the cable as being on. Even off, the light on the optical mouse comes on only when plugged into the mains. The power worked initially, fully charging the battery once, but stopped after playing a DVD (which shouldn't make any difference). It was less than a day old and now it has died. Help!

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  • kikass Sep 04, 2007

    Nope, and following a phone call to the Acer technical advise centre, they have suggested either the power cable or the laptop need replacing (I suspect it will be the former). If you have any other suggestions in the meantime, please go ahead.

  • kikass Sep 09, 2007

    The problem was with the power cable. A replacement unit solved the problem.



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Unplug everything that isn't necessary to run the laptop ie, external mouse, battery, etc. Then plug the ac adapter in, making sure the switch for 110/220 is appropriate for your region. Now, does the machine turn on? PLease respond with the answer, and we'll go from there. Good luck

Posted on Sep 04, 2007

  • jim walenciak
    jim walenciak Sep 08, 2007

    Well, sorry to hear that.
    If you have any way of checking the voltage of the tip of the ac adapter, just to make sure it's getting juice.
    Does it charge the battery? With the system off, will the battery charge (with the ac adapter plugged in of course)
    If so, it may just be a setting in power management, or a failed driver for power management.
    Good luck with the Acere service!



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