Question about Creative Labs ZEN V Plus MP3 Player

4 Answers

Frozen or dead

I had my zen plugged into the computer, and when i unplugged it, the "docked" screen stayed up. i tryed plugging it back in, and the computer didnt register it. then the screen of the zen went blank and it wont start or charge on anything. i've tryed plugging it in to several different computers, and tryed it with different cables. i thought it might be bent in the usb port on the player, but the cords fit fine.

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Had the same problem. there is a reset hole on the side of the zen, it fix'd mine

Posted on Feb 12, 2008

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Just push the reset button. it worked for me

Posted on Nov 17, 2007

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Complain with te company and make them give you a refund!!!

Posted on Sep 06, 2007

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Thanks for the suggestion! I had the same problem and the reset button on the side (same side as power button) turned it off, I pushed the button and it came right back on, said it was rebuilding the library, and returned to normal.

Posted on Jun 22, 2008

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1 Answer

My Creative Zen seems to have frozen up on me.


Use a paperclip to push the reset button throught a small hole on the bottom of the Zen. If the battery is dead, you may need to plug it in for a minute and then push the reset button while it's charging.

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Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

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Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

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