Question about DISH Network 811 HD DTV Receiver
T-sop has to be repaired or replaced from what i was told tried to leave it pluged in for a few days ,no go there is a small window that comes up on the screen saying not to unplug or disturb it imporant down load
Yeah that is a software download, if it does not progress it may have an issue, those receivers are being discontinued, call dishnetwork and they will provide you with a replacement leased receiver and a new dish install to receive all current hd programming
Posted on Aug 29, 2008
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Hello, this is Matthew Gonzales with DISH Network customer service. If you are not getting satellite signal, the problem can several different things, but here are a few things you can try. First, try a hard reset. To do a hard reset, you unplug the receiver from its power outlet, wait 15 seconds then plug it back in. The next step would be double checking you satellite cable. On the back of the receiver there should be a cable connected where it says "Satellite in", make sure this cable is secured from the receiver to the wall. After you do these steps, try running a check switch test (menu-6-1-1-check switch-test). If you are still not receiving satellite signal, a technician will be needed at the home to fix the issue. If this has not been resolved, please feel free to email me at email@example.com.
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